Hawaiian Airlines Cancellation Policy

Passengers trust the services of the airlines when they book tickets with them. Because of that, Hawaiian Airlines understands its customers' needs and concerns. Therefore, when passengers want to cancel their flight, the Hawaiian Airlines cancellation policy helps them. Hawaiian Airlines has a simple yet passenger-friendly cancellation policy. A traveler can conveniently use it in a time of need.

Hawaiian cancel reservation

The hassle at the time of canceling a flight may get effortless as the passenger can easily follow all the procedures for ticket cancellation. If you have a Hawaiian air ticket, go through this post. You will get many of your answers regarding Hawaiian reservation cancellation.

What is Hawaiian Airlines Cancellation Policy?

Hawaiian Airlines has integrated advanced technologies across its business mechanisms to obtain the best flight experience for passengers. Therefore, the Hawaiian Airlines cancellation policy allows the passenger to cancel their flight digitally as well. 

According to this policy, a full refund is typically provided for refundable tickets, while non-refundable fares may result in a cancellation fee or travel credit. Also, the Passengers can cancel flight Hawaiian Airlines within 24 hours of booking, as long as the reservation was made at least a week before departure, for a full refund.

Hawaiian Airlines Cancellation Policy Highlights

With the help of a Hawaiian Airlines cancellation policy, a passenger can effortlessly cancel a flight ticket. However, the policy has some vital points that a customer should know before heading for cancellation. z

Here are the essential highlights from the Hawaiian cancellation policy:

  • According to the Hawaiian Airlines 24 hour cancellation policy rules, A passenger will get a full refund if the ticket gets canceled within 24 hours of purchase. However, the booking must be made seven days before the scheduled departure.
  • Passengers cannot transfer tickets to another person and offer no refund unless otherwise specified.
  • If the ticket is wholly unused, it can be used under the same passenger for one year from the booking date.
  • According to the Hawaiian Airlines cancellation policy, a partly used flight ticket will be eligible for travel credit. The same passenger can use the credit within one year from the purchase date.
  • In case of flight cancellation due to bad weather or unforeseen circumstances, a passenger will get no refund if the situation is out of the airline’s control. 
  • If you want to change your Hawaiian flight, you can make amendments on the same day. 

Can I Cancel My Hawaiian Airlines Flight Within 24 Hours?

Yes, Hawaiian Airlines has a 24 hour cancellation policy, in which you can cancel flights free within the given timeframe. In this case, the airline processes your refund back to the original source of payment in 7 to 10 business days. In simple words, the airline will give a full refund for the tickets within seven business days for credit card purchases and 20 business days for flight bookings made with cash, cheque, bank transfer, or any other method of payment. 

Hawaiian Airlines 24-hour Cancellation Policy

According to 24 hours cancellation policy, a passenger can cancel the flight within 24 hours of purchase if booked at least seven days from departure. There will be no cancellation fee, and the traveler will get a full refund. However, it is only possible when you satisfy the following conditions:

  • The departure date must be at least seven days before at the time of the flight cancellation request.
  • It does not apply to the HawaiianMiles program. But it will be subject to Hawaiian Airlines award ticket cancellation policy.
  • The ticket must be from Hawaiian Airlines, and the ticket stock number should start with 173.
  • A 24-hour cancellation policy will not apply to the tickets booked with travel credit. 

How To Cancel A Flight On Hawaiian Airlines Within 24 Hours?

To cancel your Hawaiian Airlines flight ticket, visit the airline's website and locate the "Manage reservation" or "My trips" option. Enter your last name, and provide the booking confirmation number. Follow the on-screen instructions and tap the "Cancel" button to complete the process. Moreover, you can dial 1-800-367-5320 or use this alternate number, +1-800-865-1848, to talk with an online travel agent regarding how to cancel a flight on Hawaiian Airlines . 

Hawaiian Airlines Cancellation Circumstances

As per Hawaiian Airlines Cancellation policy, the airline may revoke the reservation for any of the following reasons. Irrespective of whether the passenger has completed any portion of the travel. Look at the following circumstances of Hawaiian Airlines cancellation:

1. A traveler's ticket may get canceled:

  • If it is necessary to comply with government rules and regulations.
  • Due to weather or other conditions.

2. It may get canceled upon the state’s request for an emergency.

3. According to the Hawaiian cancellation policy, a passenger’s ticket may get canceled if the ticket numbers have not been received from the travel agency.

4. Hawaiian cancel flight if customers have not booked Their flight at least two hours before the departure.

5. Hawaiian Airlines may involuntarily cancel the ticket if the passenger fails to meet the check-in request up to

  • 45 minutes before the scheduled departure time for travel between Hawaii and the United States.
  • 30 minutes before the scheduled departure for travel wholly within Hawaii.

6. The airline may cancel the ticket if passengers don’t board the flight at least 30 minutes before the scheduled departure within Hawaii and the USA. In the case of flights outside the USA, the ticket may get canceled if customers don’t board within 60 minutes before the scheduled departure.

How to Cancel a Hawaiian Airlines Flight Ticket?

Hawaiian Airlines cancellation policy offers numerous methods for canceling tickets. A passenger can cancel any of the following modes of ticket cancellation at their convenience:

Method 1 - Hawaiian Flight Cancellation Online

A traveler can use online mode to cancel the flight online. In this method, a passenger uses the official website of Hawaiian Airlines and follows the instructions on the screen throughout. A customer goes with the following steps for ticket cancellation under this method:

  • First, reach out to the official site of Hawaiian Airlines.
  • Second, find the “My Trips” section.
  • Third, enter the necessary details, like the flight confirmation number and last name of the passenger.
  • Fourth, tap on the “Cancel Flight” and tick on the guest that needs to get canceled if there is more than one traveler in the reservation.
  • Fifth, pay a cancellation fee if any.
  • Sixth, passengers will receive a flight cancellation credit note in their registered mail. 
  • Lastly, you will get the refund within 7-10 business days.

Method 2 - Hawaiian Flight Cancellation over the Phone

If you don’t know about the online cancellation method, you can contact the flight executives at Hawaiian Airlines. For this, you need to dial the customer service number of Hawaiian Airlines and follow the step-wise instructions directed by them. We have mentioned the essential steps below:

  • Before dialing the airline, you should have a booking confirmation number and other necessary details.
  • When you connect with the agent, ask them to cancel the reservation. They will first check if your reservation is eligible to cancel under the Hawaiian Airlines cancellation policy.
  • As per your cancellation situation, you will either get flight credit or a refund in your account. The cancellation credit will be valid for one year from the reservation date.
  • The airline agent will ask you to pay some fee if it applies to you. 

There are other methods as well to cancel your reservation. If you don’t want to face the cancellation hustle on your own, you can contact us at +1-800-865-1848. 

How To Cancel Hawaiian Airlines Flight At The Airport?

At the airport help desk, you can quickly initiate the Hawaiian airline cancellation. This method is considered the most reliable for travelers as it involves the officials canceling your flight in your presence. 

  • Make sure to reach the airport before your scheduled departure.
  • Approach the officials at the consolidation desk regarding your flight cancellation request.
  • Provide details about the reason for cancellation and then furnish the required details for the cancellation process.
  • At last, the agent will inform you about the cancellation of your ticket.

Can I Cancel My Hawaiian Airlines Flight Via Customer Service?

Passengers can call the customer service attendants at the Hawaiian Airlines customer service phone number. Also, you can use the chat option through the website. Below are the steps you need to follow for cancellation through customer service:

Method 1: Via phone call

  • Find the customer care of a number of flight cancellations on the airline's website.
  • Follow the IVR instructions to connect with an agent.
  • Provide your booking number and the last name of the primary customers.
  • Inform the agent that you want to cancel their flight.
  • At last, you may need to provide payment details if there are cancellation fees.

Method 2: Via live chat

  • Visit the Hawaiian Airlines website.
  • Scroll down the page and find the "Contact Us" option.
  • At the bottom of the page, you will find the live chat option.
  • Click the "Live chat" option and fill in your valid login details.
  • Once the agent is assigned to you, you can tell them that you want to cancel your Hawaiian Airlines flight.
  • After that, they will do their best to assist you on how to cancel flight Hawaiian Airlines.

How To Cancel Hawaiian Airlines Flight Online?

Hawaiian Airlines permits passengers to cancel their flights online through the official website. Thus, these are the actions that you can take:

  • Select the "My trips" option on the Hawaiian Airlines official website.
  • Enter the passenger's last name and your flight six-digit confirmation number.
  • Select the flight you want to cancel and tap the "Cancel" option.
  • Pay the flight cancellation fee if required.
  • Click the "Confirm cancellation" option.
  • You will get the confirmation on your registered email address.

How To Cancel Flight Hawaiian Airlines After Booking?

To cancel your flight after flight reservation, you can use the online way through the website or dial Hawaiian Airlines customer service number to get assistance on how to cancel flight on Hawaiian Airlines. Here is how:

1- Cancel Flight From The Official Website

Go to the Hawaiian Airlines website> Click on the “My trips” option > Enter the booking details > Tap on the “View my trip” option > Follow the on-screen instructions > Click on the “Cancel” button > Get the confirmation email of the cancellation.

2- Cancel Flight Over The Phone

Dial Hawaiian Airlines customer service number > Connect with a travel agent > Ask the executive to cancel your ticket > Provide your booking details> Pay the cancellation fee (if any) > Get a confirmation email regarding cancellation.

What If Hawaiian Airlines Cancel Your Flight? 

A customer does not cancel the flight always. Sometimes, the airline cancel your flight for numerous reasons. Hawaiian Airlines cancel Flight anytime but will always notify passengers about delays, disruptions, diversions, or cancellations.

Let’s see how Hawaiian Airlines cancellation policy handles such situations:

1. Flight Delays or Misconnections

If the flight gets delayed or misconnected due to a reason attributed to Hawaiian Airlines, the passenger will get the following solutions:

  • A customer may get an alternative flight. It is subject to availability and without a stopover or connecting point in the same class of service without a cancellation fee.
  • According to the Hawaiian cancellation policy, the airline may arrange the travel with another carrier subject to the availability in the same class.
  • Hawaiian Airlines offer a refund on the equal value of the unused ticket.

2. Flights Canceled by Hawaiian Airlines

A passenger will receive a refund if Hawaiian Airlines cancel flight and fails to arrange an alternate flight. It is when the customer’s flight is scheduled to depart within two hours before or after their original scheduled departure. The traveler will get the refund in the form of a travel credit, which remains valid for one year from the credit note issued to date.

3. Reservation Cancellation by Hawaiian Airlines

If Hawaiian cancel flight and they are incompetent to arrange an alternate flight in the same class, the passenger will receive a refund, as per the Hawaiian cancellation policy.

What To Do If Hawaiian Airlines Flights Get Canceled?

If you see the notice that your upcoming flight is canceled, under that notice, you will see options for how to rebook a canceled flight on Hawaiian Airlines. Also, you can contact Hawaiian Airlines by:

  • Calling 1-800-367-5320, 24 hours a day.
  • Live chat on their official website
  • Texting 38285 between 5 a.m. and 11 p.m. 

How Much Does It Cost To Cancel A Flight On Hawaiian Airlines?

You can cancel your Hawaiian Airlines ticket, but an additional charge will vary based on the ticket and destination. Read the below points, which will be beneficial for understanding how much it costs to cancel a flight on Hawaiian Airlines:

  • If your flight is international, the airline imposes a cancellation fee of approximately $500. For domestic flights, you have to pay $75.
  • The premium economy class cancellation cost is $200 if you cancel your flight offline.
  • You have to pay $150 for your premium economy class cancellation through an online medium. For a business class ticket offline, the cancellation cost is $150. However, if you cancel your business class online, the airline imposes 75-dollar charges.
  • The economy class flight cancellation charge is 200 dollars.

Hawaiian Airlines Compensation Policy

A customer gets compensation for flight delay, disruption, and involuntary cancellation. Here is the overview of the compensation amount under the following circumstances:

1. Flight Delay Compensation

If the flight gets delayed for two or more hours, a traveler will receive the following compensation:

Delay Time

Flight Distance

Delay Compensation (USD)

2 hr

1500 Km or less


3 hr or more but not exceeding 4 hr

Between 1500 Km to 3500 Km


3 hr or more but not exceeding 4 hr

Over 3500 Km


2. Compensation when Hawaiian cancel flight

If a customer’s Hawaiian reservation gets canceled and informed within 14 days of the scheduled departure, he will get:

  • The passenger may either get alternate transport in the same class or a cancellation refund on the fare difference under Hawaiian Airline Reservation Policy.
  • If the passenger denies taking the alternate flight, he will receive a refund. 

A traveler will get the following compensation which may vary according to the flight distance:

Flight Distance

Flight Cancellation Compensation

Under 1500 Km


Between 1500 Km and 3500 Km


Over 3500 Km


3. Denied Flight Boarding Compensation

Passengers will get flight boarding compensation if they have a confirmed Hawaiian ticket and are present for boarding at the appropriate time and place. Also, the passengers will get compensation if the flight departed without them. 

According to Hawaiian Airlines cancellation policy, a passenger will get compensation for denied boarding in the following circumstances:

Arrival Time in case of denied boarding

Hawaiian Airlines Cancellation Compensation

No later than 1 hr

No Compensation

More than 1 hr but less than 2 hr

200% of one-way fare or $775 whichever is less

More than 2 hr

400% of the one-way fare or $1150 whichever is less

Hawaiian Airlines cancellation Refund Policy

According to the Hawaiian Airlines policy, the passenger will receive the refund in the following conditions:

  • When the passenger has canceled the flight, or Hawaiian Airlines cancel flight.
  • If you have surrendered the unused portion of the ticket, you will get a refund.
  • When the passenger cannot board the flight. 

If the passenger has not used the ticket, he will be entitled to a refund equivalent to the fare value. It is subject to the cancellation fee. If the ticket is partially used, the passenger will get a refund. 

A passenger will get the refund in accordance with the following terms and conditions:

  • As per Hawaiian Airlines cancellation policy, a passenger will get a refund if the ticket gets canceled within 24 hours of purchase. The refund amount will get credited back to the original form of payment within 7-10 days.
  • A passenger will get no refund for the surrendered tickets after 12 months from the original date of purchase.
  • For credit card purchases, the refund will be processed within seven business days. In case of cash, cheque, or bank transfer purchase, the refund will get credited in 20 days.

Here is the following person to whom Hawaiian Airlines will issue the refund:

  • Hawaiian Airlines will offer a refund to the party who has paid for the ticket rather than the person using it.
  • If a government agency has purchased the ticket, a refund will get issued to the agency that made the refund request.
  • If a passenger has made a reservation with cash, the airlines will give a refund in the form of a cheque or ACH bank.
  • In the case of a ticket purchased with a credit card, the refund will get issued to the person who owns it.

Can I Cancel Hawaiian Airlines Flight And Get A Refund?

Yes, passenger can cancel their flight online or offline and then get a refund. However, the cancellation refunds depend on when you reserved your flight and when the flight was canceled. Automic refunds are given if you cancel your flight within 24 hours of purchasing the ticket. Beyond this 24-hour cancellation time frame, you will need to be mindful of a few steps to get a refund from the airline. 

How To Cancel Flight On Hawaiian Airlines And Get Refund?

There are many ways through which you can proceed to cancel your flight and get a refund. For cancellation, you can visit the Hawaiian Airlines website and connect with a live agent at 1-800-367-5320 or +1-800-865-1848 (an additional number to avoid waiting time). Further, to get cancellation refund here are the steps you need to follow:

  • Visit the official Hawaiian Airlines website.
  • Look for the “Manage booking” option.
  • Enter the passenger's last name and PNR number
  • Once you get onto the available flight details, click the “Cancel” option.
  • Follow to the on-screen directions.
  • Pay the cancellation charges if any.
  • Search for the “Refund request form” and fill out your details and proper reason for cancelling the ticket in the description box. 
  • Tap the “Submit” button and your refund request get processed.

How To Cancel Hawaiian Airlines Flight And Rebook It Online?

To rebook a flight with Hawaiian Airlines, the passenger must either cancel it prior to his attempt. Here is how:

  • Visit the Hawaiian Airlines website.
  • Log into the HawaiianMiles account and cancel your flight.
  • Go to the manage flights tab and select the “My trips” option.
  • Enter the flight details of your already canceled flights.
  • Scroll down and click on the rebook option.
  • Create a new itinerary and pay the relevant fee and fare difference.

Hawaiian Airlines Cancellation Fee

A passenger has to pay the cancellation fee in a few cases. The fee amount may vary based on the service class selected:



Premium Economy



Hawaiian Cancellation per ticket online




No fee

Hawaiian Cancellation per ticket via phone call





In addition to understanding flight cancellation policies, you should know legal name alterations and accidental misspelling policies. If you have a Hawaiian Airlines ticket with an erroneous name and don't know what to do, read Hawaiian Airlines name change policy.   

How To Avoid Hawaiian Airlines Flight Cancellation Fee?

Passengers don't need to pay the ticket cancellation fee unless they have been asked to do so. Sometimes, the airline itself announces a schedule delay that can make your flight cancellation for free. Here are some other tips you can use to waive or avoid the cancellation fee:

  • Visitors can avoid the penalties in the event of emergencies such as the death of a family member, bad health, or any other natural disaster. 
  • If feasible, you can try to be qualify for elite status. Apart from waiving cancellation penalties, it will get you free upgrades, complementary foods, and other amenities during the trip.
  • Furthermore, you can reserve your flight with the elite MasterCard of Hawaiian Airlines to cover the travel insurance. Hence, you will be eligible for up to $10,000 as part of the insurance coverage, aside from trashing the cancellation fee.
  • Remember that the airline does not charge any cancellation fee for online first-class tickets.

Can I Cancel Hawaiian Airlines Flight For Free?

Yes, you can cancel your Hawaiian Airlines flight without paying any fee if:

  • You cancel your ticket within 24 hours of the cancellation window.
  • Hawaiian Airlines canceled your flight.
  • Your flight's departure or arrival has been affected by more than two hours.

How Late Can You Cancel Your Hawaiian Airlines Flight?

Hawaiian Airlines allows passengers to cancel flight tickets for a full refund within 24 hours of purchase, as long as the booking was made at least seven days prior to departure. However flight cancellation can be done after 24 hours, but you have to pay $200 as the flight cancellation fee. 

To know more about the cancellation time and fee, you can connect with Hawaiian Airlines customer support at 1-800-367-5320. Further, you can use this alternate number of OTA +1-800-865-1848 to avoid waiting time.

How to Speak With A Live Agent of Hawaiian Airlines for Flight Cancellation?

Hawaiian Airlines is the largest operating air carrier in the United States, and its customer service team is always available to help customers with flight bookings and even cancellations. Therefore, if you are thinking of someone who can solve any of your problems, then you can call Hawaiian Airlines customer service phone number 1-800-367-5320. 

However, sometimes you might not be able to get in touch with a live agent in Hawaiian because the airlines receive so many calls or maybe there are some technical problems. In such a case, you can dial this additional number +1-800-865-1848 for immediate assistance.

Note: Flying Rules are intended to provide passengers with information regarding airline policies. Therefore, all information presented here is authentic and has been taken from official sources. Nonetheless, as a service provider, we strive to enhance your travel experience, regardless of the airline. Please take note that we at Flying Rules are not liable for the actions of the official airlines and will not be held accountable for them.

Frequently Asked Questions

Q1. Can I cancel my Hawaiian Airlines ticket?

Yes. You can cancel the Hawaiian Airlines ticket with the help of numerous methods. Such as flight cancellation through a website and over the phone.

Q2. How can I cancel my flight online?

To cancel flight Hawaiian Airlines, you can visit the official website of Hawaiian Airlines. For this, you need to follow the on-screen instructions and complete the cancellation process online.

Q3. Can I get a refund on the canceled ticket?

Yes. As per Hawaiian Airlines cancellation policy, you get a refund on the unused portion of the flight ticket.

Q4. Do I need to pay a cancellation fee for a canceled ticket?

Yes. You will have to pay an amount as a Hawaiian Airlines cancellation fee in a few conditions. The amount may vary depending on the class of service, final destination, etc.

Q5. How can I cancel my Hawaiian flight over a call?

You will need to contact the airline directly and ask them to cancel your ticket. The airline representative will ask you to follow a few steps, after which your ticket will get canceled.

Q6. Can I cancel my flight within 24 hours of ticket purchase?

Yes. As per the policy of Hawaiian Airlines 24 hour cancellation, You can cancel your flight ticket within 24 hours of reservation and get a full refund without paying a cancellation fee.

Q7. Will I get compensation for my delayed flight?

Yes. Hawaiian Airlines provide compensation between $75-$200 if your flight gets delayed.

Q8. How do I reach Hawaiian Airlines customer service for flight cancellation?

For any query associated with your Hawaiian flight reservation or cancellation, you have many ways to contact the airline representative, including chat and mail. You may either use official Hawaiian airlines cancellation phone number 1-800-367-5320 or reach us at Flying Rules by dialing +1-800-865-1848.

Q9. How late can I cancel a flight with Hawaiian Airlines?

Flyers may cancel their Hawaiian flight tickets seven or more days before departure without penalty, if requested within 24 hours of booking.

Q10. Can I cancel a Hawaiian Airlines plane ticket I bought for someone else?

Although some airlines will allow you to make password protection reservations. With Hawaiian Airlines, passengers are enabled to cancel the ticket they bought for somebody else.

Q11. What is Hawaiian Airlines cancellation refund policy?

Hawaiian Airlines cancellation refund policy varies based on fare type. Generally, refundable tickets offer full refunds, while non-refundable fares may only allow refunds in certain circumstances or as travel credits. Check specific fare rules for details.

Q12. How can I cancel Hawaiian Airlines flight after booking?

To cancel Hawaiian Airlines flight after booking, visit their official website or contact their customer service through call, live chat, or email support.

Q13. How much is Hawaiian Airlines cancellation fee?

Each fare category and route has a different Hawaiian Airlines cancellation fee. For domestic flights, fees typically run from $200 to $300, and they may be higher for overseas flights.

Q14. Can I get a full refund if I cancel my Hawaiian Airlines non-refundable ticket?

As per the rules of Hawaiian Airlines cancellation refund policy, if you want to get a complete refund for flight cancellation, you must cancel it within 24 hours of purchasing the ticket. Moreover, you can cancel your ticket for any reservation made 7 days before scheduled departure.

Q15. How do I cancel flight Hawaiian Airlines over the phone?

To cancel Hawaiian Airlines flight over the phone, contact their customer service at the provided number. Follow their prompts and provide booking details for assistance with the cancellation process.

Q16. Is it possible to cancel Hawaiian Airlines flight within 24 hours?

Yes, under Hawaiian Airlines 24 hour cancellation policy, a flight may be canceled up to 24 hours before departure as long as the reservation was booked at least one week in advance.

Q17. What is the official phone number of Hawaiian Airlines flight cancellation?

Dial the Hawaiian Airlines customer service number, +1-800-367-5320, if you have to talk to someone at Hawaiian through a call for flight cancellation.

Q18. When can Hawaiian Airlines cancel my tickets?

If Hawaiian Airlines cancel Flight, then there can be many reasons, such as insufficient payment, schedule changes, or if passengers fail to check in on time. Check their policies for specific details.

Q19. What are various legal ways to cancel Flight Hawaiian Airlines?

Legal ways to cancel Hawaiian Airlines flight include using the airline's official website, contacting customer service, or adhering to the airline's 24-hour cancellation policy, if applicable.

Q20. What occurs if I cancel Hawaiian Airlines flight?

If you cancel flight Hawaiian Airlines, you may receive a refund, travel credit, or incur a cancellation fee, depending on your timing of cancellation and fare type.

Q21. Can I cancel my Hawaiian Airlines flight?

Yes, Hawaiian Airlines allows cancellations, but policies vary based on ticket type. Review the fare rules when booking to understand ticket cancellation options, fees, and eligibility for refunds or credits.

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