JetBlue Airlines Cancellation Policy

A traveler must go through the cancellation policy of an airline before traveling with them. It is because sometimes you have to cancel the flight or your ticket gets postponed by the airline. In all these cases, the passengers face issues. To cater to their problems, the airlines issue cancellation policies.

JetBlue flight cancellation

Therefore, a passenger must know about the cancellation policy to take the correct action.

With the help of a cancellation policy, a customer can cancel the ticket in time and claim a refund. In addition, if your flight gets delayed or canceled, you can ask for compensation. It is only possible when you understand the JetBlue Airlines cancellation policy. So, let’s skim through every point under this policy.

JetBlue Airlines Ticket Cancellation Rules

JetBlue cancellation policy rules help a passenger to cancel a flight smoothly without any hassle and get a valid refund. However, a passenger must know the cancellation rules before requesting a cancellation. 

Here are the vital highlights and considerations of JetBlue Airlines cancellation policy:

  1. The basic ticket of JetBlue Airlines is non-refundable and is subject to a cancellation fee of $200 per person wholly within Mexico, the USA, the Caribbean, or Central America.
  2. A passenger will pay a non-refundable fee of $25 with cancellation charges if the cancellation has been requested over the call.
  3. If the non-refundable ticket gets purchased through the JetBlue credit card, a refund amount will get credited as a travel credit.
  4. All the travel credit refunds on the non-refundable tickets will get deposited to the JetBlue Travel Bank account. As per JetBlue Airlines cancellation policy, the travel credit deposit can get redeemed for purchasing a new flight ticket.
  5. If a Mosaic reward member cancels a non-refundable fare, the member will pay the cancellation fee and get the refund in travel credit. According to the cancellation policy, all the charges will waive for Mosaic members in the case of same-day cancellation on all fares. 
  6. A customer will get a full refund if the ticket gets canceled before the scheduled departure, but it will be subject to JetBlue’s cancellation fee. If the ticket does not get canceled prior to the scheduled departure, the passenger will not be eligible for a refund. However, the reservation value will convert into travel credit and be available for future use. 
  7. In the case of Government or Military ticket fares, a refund would be permitted on the unused portion of the ticket on all fare types. Also, cancellation charges may apply.
  8. In the event of a no-show, the entire ticket value will get forfeited, and no refund will be allowed under any circumstances.

JetBlue Airlines 24 Hour Cancellation Policy

Travelers can cancel a flight within 24 hours of booking and claim a full refund. If something comes up due to which you cannot travel, you can request cancellation. 

JetBlue's flight cancellation policy allows cancellation within 24 hours of booking, provided the departure date is seven days or more at the time of cancellation. No cancellation charges would apply. In addition, the following are some key highlights of the 24-hour cancellation policy:

  • The 24-hour cancellation policy of JetBlue will not apply to vacation packages.
  • If your booking has been modified, it will not be eligible for a refund and may be subject to a cancellation fee. The fee may depend on the fare amount.
  • A passenger will get the refund back to the original payment method in 7-10 days under the 24-hour cancellation policy.
  • JetBlue Airlines 24 hour cancellation policy will not apply to a group booking of more than nine passengers. It is subject to the group cancellation policy.
  • If you want to change your JetBlue flight, you can do it within 24 hours of booking without paying cancellation charges.

In addition to flight cancellations, JetBlue Air carriers also offer JetBlue flight change policy for free flight changes up to 24 hours after booking and 10 minutes before takeoff. With the help of this policy, JetBlue Airlines minimizes the likelihood of flight cancellations by allowing passengers to change the particular of their expected soon flight.

JetBlue Airlines Covid Cancellation Policy

In the wake of Covid-19, many airlines have added a covid cancellation policy to help passengers cancel their flights. JetBlue is one of them. It has also introduced the Covid-19 cancellation rules and regulations. According to JetBlue’s Covid cancellation policy, if passengers have booked a flight ticket after January 2021, they will need to pay the cancellation charges. 

How to Cancel a JetBlue Airlines Flight Ticket?

Travelers often are confused about the ticket cancellation process and don’t know how to request cancellation. To help them understand the cancellation process, we have mentioned all the necessary methods and their steps below:

Method 1 - JetBlue Flight Cancellation Online

A passenger can cancel a ticket online with the help of JetBlue’s official website. It is one of the simplest methods of cancellation. You only need to go along with the following steps one by one:

  • Reach JetBlue’s official site and search the “Manage Booking” section.
  • Fill in the six-digit confirmation number and the passenger’s last name to access the booking.
  • Choose the flight itinerary and tap on the cancel button.
  • Tick on the “Confirmation” button to proceed to the booking cancellation.
  • Once the process ends, the passenger will get a confirmation mail on the registered email.
  • Accordingly, the customer will get a refund on the fare type in the original form of payment or as a travel credit.

Method 2 - JetBlue Flight Cancellation Offline

As per JetBlue’s cancellation policy, a customer can cancel the flight ticket offline by calling the airline. A passenger can contact the airline at +1-800-538-2583 for various purposes. Ticket cancellation is one such purpose. Following are the steps you must follow after you connect with the airline:

  • Make sure you have the booking reference number when you get connected to JetBlue Airlines.
  • Tell the executive that you want to cancel the ticket.
  • Check if the refund amount has been generated from the ticket booking.
  • The agent will tell you to follow a few steps to cancel the flight.
  • Provide all the necessary booking details to the representative.
  • After following the on-call instructions, check if you will have to pay any cancellation fee.

 JetBlue Airlines Flights Delays and Cancellations

JetBlue Airlines strives to provide a smooth and hassle-free travel experience. But sometimes, things go south. Due to unforeseen circumstances, JetBlue has to cancel the flight, deny boarding, or delay a flight. Let’s see what options you will get when JetBlue cancels, delays the flight, or denies boarding:

1. JetBlue Ticket Cancellation due to Bad Weather

Sometimes, the weather creates hindrances to flight services. Due to this, the airline cancels or delays flights. In such situations, the passenger faces a problem. To cater to passengers' difficulties, JetBlue has come up with the following solutions:

  • In case of flight cancellation due to bad weather, the passenger will not pay any cancellation fee. JetBlue Airlines will issue a fee waiver under which a passenger can cancel a ticket without paying any charges.
  • A passenger will be asked to provide necessary details regarding the flight, such as confirmation number, date of travel, full name, contact number, etc.
  • The passenger’s existing itinerary will not be restored if the flight gets canceled due to bad weather.

2. Flight Cancelled by JetBlue Airlines

In case JetBlue cancels the flight, the customer will be entitled to the following:

  • The passenger will get free rebooking on the next flight.
  • You will receive the refund in your JetBlue travel bank account.
  • If you will not get an alternate flight, you will receive a refund on your original form of payment.
  • According to JetBlue Airlines Cancellation Policy, a passenger will get compensation if the flight gets canceled within 4 hours of the scheduled departure.

3. Passenger Canceled JetBlue Itinerary Voluntarily

If the passenger has canceled the flight voluntarily while it is still scheduled for departure, the ticket is subject to fare rules. In such cases, a customer can rebook the canceled flight and have to pay a non-refundable fee to JetBlue alongside the fare difference, if any. For this, the traveler has to share flight details like confirmation number, PNR, flight number, date of travel, name, date of birth, contact number, etc. 

JetBlue Airlines Cancellation Compensation

JetBlue Airlines send an email if a passenger qualifies for compensation under JetBlue Airlines cancellation policy. If customers flying with multiple airlines qualifies for compensation on the JetBlue-affected flight, they should contact the airline within seven days of departure. 

Here are the following cases and the compensation amount you will receive:

  • JetBlue Cancel Flight - If the flight gets canceled by JetBlue, the passenger will receive a full refund on the unused portion of the ticket. The traveler may also get the next available flight at no additional cost. A customer will get the following compensation for future travel if the alternate flight with the original departure time is unavailable within one hour:

JetBlue Ticket Cancellation Time

JetBlue Cancellation Compensation Amount (USD)

Within four hours of flight


After scheduled departure



  • JetBlue Delays Flight - If the flight gets delayed by the JetBlue, the passenger will get the following compensation for future travel:

JetBlue Delay Time

JetBlue Compensation Amount (USD)

Up to 3 hours or more but less than 4 hours


Up to 4 hours or more but less than 5 hours


Up to 5 hours or more and less than 6 hours


Up to 6 hours or more



  • In case a passenger’s flight gets delayed after the onboarding process, the compensation will be:

Flight Delay Time

JetBlue Compensation Amount (USD)

Up to 3 hours or more and less than 5 hours


Up to 5 hours or more and less than 6 hours


Up to 6 hours or more



JetBlue Airlines Refund Policy

When the passengers travel plan gets canceled, they receive a refund. The reasons for trip cancellation can be numerous. But the refund is only given on a few conditions. Therefore, the traveler must know about the refund eligibility in case of a change in plan. Here are the following highlights of the airline cancellation policy for a refund:

  • If the ticket gets canceled within 24 hours from the time of booking when it is purchased seven or more days before the scheduled departure. According to JetBlue Airlines cancellation policy, the passenger will get a full refund. 
  • The vacation packages of JetBlue Airlines are non-refundable and are subject to cancellation charges in case the ticket gets canceled. The remaining amount will get credited to future travel for one year from the cancellation date. A traveler can use it to purchase JetBlue travel packages.
  • If any flight cancellation or disruption is directly related to JetBlue, the passenger will get a full refund on the unused portion of the fare. 
  • As per JetBlue Airlines cancellation policy, if the flight gets delayed for four or more hours, the customer may opt for flight cancellation. Also, the passenger will get a refund on the unused portion of the fare and will not require to pay a cancellation fee.
  • The refund amount will get credited to the original payment method in 7-10 business days. 
  • A passenger can use the refund on the future travel credit for up to one year for flights operated by JetBlue and its codeshare agreement partners.
  • In the case of a JetBlue flight price drop, any ticket bought within 24 hours will be eligible for a refund. The refund amount will be the fare difference if the new price for the same itinerary has been reduced. 
  • A person will get a full refund on the unused portion in the case of the death of a passenger. However, the death certificate should be submitted within 14 days of the JetBlue flight cancellation request. 
  • According to JetBlue Airlines cancellation policy, a person can cancel the remaining portion of the trip. The passenger will get the refund amount equivalent to the one-way price for the portion of the canceled trip. 

How Quickly Does JetBlue Process Refunds?

After abandoning the flight and applying for the refund, the airline may take up to seven to ten business days to credit it. Remember, this time duration applies on credit and debit card users. For cash and cheque scenarios, the duration may extend from seven to twenty business days.  

In order to get a refund, you need to learn the points listed above. To know more about the JetBlue flexible travel services, read JetBlue reservation policy and plan your next trip with cheapest flight deals. 

JetBlue Airlines Cancellation Fee

A passenger pays a cancellation fee to revoke the flight ticket. If the cancellation request has been made over the phone, the passenger will pay a non-refundable amount of $25. You can save this amount by requesting online. 

For bookings made after January 2021, a passenger will be liable to pay the following cancellation fee:

Blue Basic Fare

Cancellation fee within the USA, Caribbean, Central America, and Mexico (USD)

Cancellation fee for other International routes (USD)

JetBlue Cancellation Fee



JetBlue Cancellation Fee



JetBlue Cancellation Fee



After becoming familiar with JetBlue Airlines flight revocation rules, there are many more policies you should be aware of. For example, if you made a mistake with your name, JetBlue name change policy allows you to modify your ticket and obtain a new one. By doing so, you will avoid unnecessary difficulties of flight cancellations.

Frequently Asked Questions

Q1. Can I cancel my JetBlue flight within 24 hours?

Yes. You can cancel JetBlue Airlines ticket within 24 hours from booking through JetBlue 24 hours cancellation policy. Make sure that the departure date is at least seven days ahead of the time of cancellation.

Q2. Will I get a refund if I cancel my flight?

Yes. JetBlue gives full or partial refunds subject to JetBlue cancellation policy rules. A passenger gets a full refund if the flight gets canceled within 24 hours.

Q3. Can I cancel the remaining portion of my ticket?

Yes. You can cancel the remaining portion of your trip. A passenger may even get a refund equivalent to the one-way price of the canceled ticket. 

Q4. How much do I have to pay as a cancellation fee for canceling my flight?

As per the policies, JetBlue flight cancellation fee varies. The basic fee for a canceled ticket is $100 per person for travel within the USA, the Caribbean, Central America, or Mexico. Similarly, it is $200 per person for all the other international routes.

Q5. Are JetBlue vacation packages refundable?

No. JetBlue travel packages are non-refundable and are subject to cancellation charges.

Q6. Can I opt for cancellation if JetBlue offers an alternate flight?

Yes. You can go for cancellation without a fee if the flight gets delayed for four or more hours. The passenger will get a refund on the unused portion of the fare. 

Q7. In how many days the refund get credited?

The refund gets credited back to the original form of payment in 7-10 business days from the date of cancellation.

Q8. Do i get a refund if JetBlue cancels my flight?

If the flight is delayed even by the JetBlue Air carrier, you still have right to obtain refund or compensation for the same. In this case, you are entitled to submit an accusation to JetBlue in order to receive a fixed refund.

Q9. How do i cancel my JetBlue flight and get a refund?

The process to cancel your JetBlue flight is pretty straightforward. Jetblue Airlines Cancellation Policy allows you revoke your existing flight online through official website. Alternatively, if you need expert assistance for this, Flying Rules representatives are always there to help you at +1-800-865-1848.

Q10. Can I transfer my JetBlue Flight to another person?

Although most air carriers don’t really flyers to transfer their own tickets to another person. With JetBlue, you may be required to pay a cancellation fee and then receive a reissued flight ticket that reflects the ownership of another individual. However, it depends on the fare type.

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