Volaris Airlines Cancellation Policy

Volaris Airlines Cancellation Policy
By Flying Rules Editorial Team Updated on 10 Feb 2026, 08:07 AM

A change in a travel plan or other emergency can lead to flight cancellation. But do you know the cancellation procedure includes various stages? So, if you made a booking with a Volaris ticket, but are required to cancel it, we are here to help you with the Volaris Airlines cancellation policy.

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Volaris Airlines Cancellation Policy

​Basically, the cancellation policy is flexible and customer-oriented, which helps you to cancel the flight with ease. Plus, under a particular time frame, it lets you cancel Volaris flight for free. But, before that, there are some rules, eligibility, and fee criteria you must be aware of. So, keep reading the blog to get comprehensive details

What Is Volaris Flight Cancellation Policy?

Volaris cancellation policy generally guides passengers regarding when and how they can cancel their flight ticket. Plus, it also outlines different types of refunds or credits you can get. So, basically, the policy allows you to cancel the reserved flight ticket within 24 hours of booking. But, in both circumstances, the things that affect the cancellation policy are a bit different. Let’s understand this with an example:

How Does Volaris 24 Hour Cancellation Policy Work?

Under the Volaris cancel flight policy, you get two options to cancel your booked flight ticket:

  • Within 24 hours of the reservation
  • After 24 hours of booking

To get more information about both situations, read the highlighted sections below attentively.

1- Volaris 24 Hours Cancellation

Well, Volaris cancellation policy 24 hours is really helpful and beneficial for you. But, it also has applied some terms and conditions as mentioned below:

  • If you cancel Volaris reservation within 24 hours of booking the ticket, you won’t have to pay the cancellation fee.
  • Plus, you are eligible to get a full refund only if the scheduled departure is at least seven (7) days after purchasing the ticket.
  • Make sure you haven’t checked in (online/at the airport) if you want to cancel flight Volaris and apply for a full refund.
  • Plus, you will get the Volaris cancelled flight refund if you have made the booking through the airline's official website, app, or official number.
  • Note that if you booked a flight ticket via third-party websites, you need to contact them for cancellation.

TIP: If your flight is to and from the US, Volaris Airlines considers the U.S. Department of Transportation’s requirement to permit a complete refund within 24 hours of booking. If your flight time is after seven days from the day you purchased the ticket.

2- Volaris Cancel Flight After 24 Hours

If you cancel a Volaris flight after 24 hours,

  • You won’t be eligible to cancel the booked flight for free and get a full refund on your actual payment method.
  • Be clear that, after 24 hours of booking, if you cancel a flight, the refund amount may differ based on the type of fare (Basic Fare, Classic Fare, Plus, etc.) you have.

Situations When You Can Get A Full Refund To Cancel Volaris Flight After 24 Hours

You might be amazed to know that there are some exceptions when you can get a refund after making a Volaris flight cancellation (even after 24 hours). So, let’s explore some of them.

  • If the flight cancellation is initiated by Volaris Airlines.
  • You added the “Cancel for Any Reason” service during booking.

NOTE: The “Cancel for Any Reason” service should be added at booking. Plus, the Volaris cancelled flight refund should be requested at least 24 hours prior to departure.

How Does Volaris Airlines Cancellation Policy For International Flight Work?

This section of the guide will help you to understand the Volaris cancellation policy international flight guidelines. So, keep reading it carefully.

  • You can cancel your Volaris flight ticket within a 24-hour risk-free window. Plus, your flight departure should be at least seven (7) days prior to the departure time.
  • The Volaris cancel international flight refund will be provided to you on your original payment mode, but without any fine or additional cost.
  • For international flights, try to book the ticket at least seven days in advance. Plus, you have to go through the terms and conditions associated with the Volaris cancel  policy international flight. Get more updates by visiting- https://cms.volaris.com/globalassets/pdfs/eng/terms-and-conditions-international-air-passenger-services.pdf.

How To Cancel Volaris Flight Via Different Modes?

Volaris cancel policy allows you to cancel a booked flight ticket within a specific time period via multiple options. To help you with the process, we have mentioned them below.

1- Volaris Cancel Flight Online

To cancel Volaris flight online, go through the steps attached below.

  • Open the official Volaris Airlines website first.
  • Navigate to the “My Trips” option to proceed.
  • Then, mention the correct reservation confirmation code and last name in the provided blanks.
  • Now, choose the flight from the available options to cancel.
  • Next, pay the Volaris flight cancellation fee, if any.  
  • Then, you will get the confirmation email at your registered email address.

NOTE: Using the official website, you can request a Volaris name change on ticket with ease. 

2- Volaris Cancel Flight Phone Number

To initiate the Volaris cancel flight process via phone, you need to read and follow the guide provided below.

  • Dial +1 855-865-2747 (official) or +1-800-506-7805 OTA, the Volaris cancel flight phone number.
  • Follow the IVR guide attentively and press the correct option to start the process.
  • Submit the correct booking reference code and other required details.
  • Consider the assistance to complete the Volaris cancel reservation process offline.  

TIP: If you are flying with your infant and want to get any guidance on Volaris infant policy, use the official number freely. 

When To Contact Volaris To Cancel Flight?

There is no doubt that it’s not convenient for every passenger to cancel Volaris flight online. So, the airline helps them to use the official number for direct assistance. Doing so guides flyers to make the flight cancellation go smoothly. The Volaris team is 24*7 available to guide you on:

  • The process to cancel Volaris flight.
  • Volaris cancel flight fee.
  • Different options to reschedule the flight.
  • Volaris cancellation policy refund.

How Much Is The Volaris Flight Cancellation Fee?

Volaris cancellation fee is not fixed as it keeps differing based on various aspects. Timing and destinations (domestic and international) are two major elements affecting the actual cancellation cost.

​Now, to make things clear to you, we have presented the fee to cancel Volaris reservation in the table below.

Time To Cancel Flight  Standard Fare Policy   Refundable Options (Additional Fee)
Within 24 hours of booking Full refund to original payment option Full refund available
After 24 hours of booking Non-refundable. No fare value is provided  80% or 100% refund available based on the services you have selected. (“Cance For Reason” or “Plus Fare”).
After flight departure (No-Show) Non-refundable. Fare value is lost No refund options (24 hours prior the departure)

What Is The Refund Policy For Cancelling The Flight On Volaris Airlines?

It’s obvious that you can get a refund on your cancelled flight ticket with ease. But, for that, you should know the Volaris cancellation policy refund and related rules. Read the following points for more clarity:

  • 24-Hour Risk-Free Cancellation Window: The airline allows you to cancel the flight within 24 hours of reservation without any Volaris cancel flight cost. But,
  • You should make a reservation directly from Volaris.
  • And your departure should be in at least seven days.
  • By doing so, you will get the complete refund to your original payment mode without any cancellation fee.
  • Refunds When the Flight Is Cancelled by the airlines: As per the Volaris cancelation policy, if the airline cancels your flight, you will surely get the full refund of the fare. Or, you can book the Volaris flight ticket without paying any extra fees.
  • For instance, a Reddit user shared his/her experience regarding the Volaris Airlines cancelling the flight without notice. So, in such a situation, the airline offers them a refund and a 25% credit. (Source:  https://www.reddit.com/r/Flights/comments/1f1pj6y/volaris_canceled_my_flight_without_notice/).
  • Conditions To Follow: The airline permits you to cancel and apply for a refund, but prior to completing the check-in/boarding process. Plus, the refund will be provided to you on the original payment option within a specific time frame (usually within 7-20 business days). But it depends on the payment method and the region. To get precise assistance, it’s good to connect with the airlines directly.

If My Volaris Flight Shows “No Show”, What Do I Do Next?

Under the Volaris no show policy,  you should contact the airline directly or visit the nearby airport if your flight shows “no show” due to a missed flight or issues with the mobile app. After that, the airline will reschedule your flights based on the availability and the services you have selected during booking.

How Does Volaris Basic Fare Cancellation Policy Work?

Even though the Volaris Airlines cancellation policy is flexible. But when it comes to cancelling the Basic fare, it becomes quite restrictive. So, the airline does not provide any base fare to you if you cancel the basic fare ticket. But you may get the refund or travel credits if you cancel it within 24 hours of booking and at least seven days before your flight. Remember that the refund will be given on your original ticket.

Must Read: The airline also allows its passengers to change their flight under the Volaris flight change policy. So, if you want to update your flight, you can proceed.

Is Same-Day Flight Cancellation Allowed On Volaris Airlines?

Yes, you can cancel your flight after booking within 24 hours of booking under the Volaris same-day cancellation policy. But, the airline doesn’t have any same-day cancellation option (outside the 24-hour rule). Plus, if you make the Volaris flight cancellation within 24 hours of booking, you will get the refund. But make sure you haven’t checked in for the flight.

Moreover, if you want to make a same-day cancellation (24 hours before your flight departure), you have to pay the applicable cost. Plus, you may not get the refund. Additionally, if your departure is within 24 hours of booking, you can smoothly cancel the flight at least three (3) hours before the flight departure.

TIP: Once the 24-hour risk-free window closes, you will not get a refund or credits.

How Is “Cancel For Any Reason” Service Helpful For Same-Day Cancellation?

Volaris Airlines renders the "Cancel for Any Reason” option that allows you to:

  • Cancel your flight up to 24 hours prior to your flight departure. But, you have to select between the 80% or 100% refund, based on the purchased option.

Note: after cancelling your flight, you would like to book your reservation then visit Volaris airlines reservation page policy.

Important Tips for Passengers Canceling a Volaris Flight

Ticket Issuance:

You should check your reservation issuance. If your Volaris ticket was booked through a travel agency then you should contact them first. As Volaris cancel policy request may need to handled by the booking source. 

Check Your Fare Type:

Volaris airlines cancellation policy rules vary by fare bundle. Some fare bundle may be non-refundable and some fare bundle offer partial refund or travel credit. You should first check your fare conditions before cancelling.

Acting Early can Reduce Cost:

When you cancel your Volaris flight early, it result in lower fees. If you cancel volaris flight in last minute then the fees is higher. If you are waiting untill departure would lead to higher charges and even loss of ticket value.

Check the No-Show Rules:

We have already stated what is no-show. We caution you that if you fail to cancel your volaris ticket then you will be treated as no-show. Which will result in forfeiture of the value of entire ticket. You should cancel your reservation early, no avoid no-show and apply for Volaris cancel flight refund process.

Saves Your Cancellation Records:

We advise everyone that when you cancel your volaris flight. Then, you should also save confirmation emails, reference number etc. These are helpful if you ever need to track your refund, credit and follow up with customer care.

Refund as Credit:

Volaris issues travel credit in refund. You should check the validity periods and usage conditions of the issued credit.

Contact Volaris for Special Situations or Exceptions:

It could be that you are facing medical emergencies or unavoidable travel disruptions. Then, contacting Volaris and request for their exceptions handling process, even if fare is non-refundable.

Frequently Asked Questions

Q1. What is Volaris’ policy for “no-show” cancellations — do I lose the entire value, or is some value retained?

As per the Volaris no-show policy, for cancellation, you will not get a refund or travel credit. This directly means that you lose the entire value, or no amount is retained.

Q2. If I’ve checked in already (online or at airport) and then need to cancel, am I eligible for refund or only credit?

No, if you have  already checked-in (online or at the airport) and then cancel your ticket, you won’t get any refund or credits.

Q3. How to cancel my Volaris flight for free?

As per the official Volaris cancellation policy, you can cancel your flight for free within 24 hours of booking, provided the departure is at least 7 days away. After this period, standard cancellation fees and fare rules apply.

Q4. Can I cancel my Volaris flight without incurring any fee?

Yes, you can cancel your Volaris flight without incurring any fee, only if you make the cancellation within 24 hours of the reservation.

Q5. How much time will Volaris Airlines take to process my refund?

Volaris Airlines generally processes the refund for credit card payments within 7 business days, while other payment methods may take up to 20 calendar days.

Q6. How do I claim a refund on Volaris Airlines?

To claim a refund, go to the official website and choose the “My Trips” option. Then, tap on the “Get Refund” tab and follow the on-screen directions. 

Q7. How do you cancel the ticket to the Volaris flight reservation through the website?

To cancel your Volaris ticket via the official website, open the website and head to the “Manage Booking” option. Then, mention the correct reservation credentials and follow the on-screen directions.

Q8. Does Volaris Airlines charge for flight cancellations?

Yes, Volaris Airlines charges for flight cancellations, but the charges are based on the purchased ticket type and the timing of the cancellation. However, you can avoid those charges by canceling the flight within 24 hours of booking.

Q9. How can I cancel Volaris flight and get a refund?

To cancel your Volaris flight, you can use the official website, customer support number, or mobile app. However, Refunds are only available if you meet the airline’s conditions, such as canceling within 24 hours of booking or holding a refundable fare.

Q10. Do I have to pay a Volaris cancellation fee?

Yes, you have to pay the Volaris cancellation fee based on your flight type and cancellation time. Contact the customer support staff for more updates. 

Q11. If I purchase “Cancel for Any Reason” when booking, how close to departure can I cancel and still get refund?

If you buy Volaris’ “Cancel for Any Reason” option, you can cancel your booking up to 24 hours before the scheduled departure of your first flight and still request the refund percentage you selected (e.g., 80 % or 100 %) via the My Trips section. Refunds are not available after check-in or within the last 24 hours before departure.

Q12. How long does it take for Volaris to process refunds to credit card vs electronic voucher?

Volaris’ official cancellation refund policy, refunds to your credit card normally post within about 7 business days after they process the cancellation, while refunds to electronic credit/vouchers are typically issued faster and appear almost immediately in your Volaris account.

Q13. If Volaris flight Cancelled due to weather or operational disruptions, do I get a full refund or only credit?

If Volaris cancels your flight due to weather or other operational disruptions, you’re entitled to a full refund to your original form of payment or rebooking on the next available flight at no extra cost, not just credit since the airline is responsible for the cancellation.

Q14. Can I cancel just the return segment of a round-trip ticket without losing the outbound portion?

Under Volaris cancellation official policy, if you cancel a round-trip ticket after the 24-hour risk-free period, the cancellation and any refund request normally apply to the entire booking. You cannot cancel just the return segment alone and get a refund for it. To keep the outbound and only cancel the return, you’d need to contact Volaris and notify them at the time of refund request so they honor the remaining segment, but standard rules don’t allow segment-only refunds.

Q15. Does Volaris allow cancellations for missed flights?

If you miss your Volaris flight, the airline treats it as a no-show and may cancel the remaining itinerary. You won’t automatically get a refund, and any unused ticket value may be forfeited unless you contact Volaris immediately to rebook or apply the value toward another flight. To preserve value or reissue travel credit, you must notify them right away, as standard non-refundable fares do not guarantee refunds after a missed departure.

Leave a Reply

  1. Flying rules Logo
    Myra yuzak
    October 28, 2025

    Are baggage fees refunded on fare plus tickets?

  2. Admin
    October 28, 2025

    According to Volaris’ official terms, baggage-fee payments (for example for checked bags) are treated as non-refundable when you voluntarily cancel your fare. You can ask for refund only when airline is at fault.

  3. Flying rules Logo
    Rose Olson
    September 29, 2025

    My flight was delayed and I missed the connecting flight. Does Volaris offer any compensation or credit for this situation?

  4. Admin
    September 29, 2025

    Yes, if you miss a connecting Volaris flight on the same itinerary, you will be rebooked on the next available flight. For significant delays over four hours that are the airline's fault, you may also be offered an electronic credit, a refund, or reimbursement for incurred costs, depending on the circumstances and your flight's origin.

  5. Flying rules Logo
    Dash Matthews
    September 23, 2025

    I had to cancel my Plus Fare ticket last minute. Will I get a full refund if I haven’t checked in yet?

  6. Admin
    September 23, 2025

    No, you will not get a refund as you cancel your Volaris plus fare reservation last minute. For a full refund, one must cancel it at least 24 hours before the flight and have not checked-in.

  7. Flying rules Logo
    Dunlop beld
    July 29, 2025

    I canceled my Volaris flight within 24 hours, but I still haven’t received a refund. It’s been over a week. how long does it usually take to process?

  8. Admin
    July 29, 2025

    If you cancel your Volaris flight within 24 hours of booking (& flight scheduled at least seven days), the airline processes a full refund to your original payment method within about 7–21 business days. 

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