Southwest Airlines Cancellation Policy

Last-minute cancellations are always bumpy. A passenger always worries about the cancellation process and how long it would take to cancel. However, Southwest Airlines has flexible policies. Southwest 24 hour cancellation policy is easy to understand and charges no extra fee. It is one of those airlines that keeps customers first. 

Southwest booking cancellation

If you have a Southwest ticket and fretting about the cancellation policy, this post will walk you through every essential rule of Southwest cancellations. Let’s start with the rules and regulations of Southwest Airlines. 

What Is Southwest Airlines Cancellation Policy?

Southwest Airlines cancellation policy allows passengers to cancel their flight any time before the departure without penalty. However, if you cancel after 24 hours and there is no one else who wants to take the seat, you will get a full refund minus a $75 administrative fee. If another person takes your seat, you will get a full refund minus a $150 cancellation fee.

Southwest Airlines Flight Cancellation Policy Highlights

Passengers must know about these rules before heading for Southwest 24 hour cancellation. It will help them follow airline policy accordingly. Here are the following highlights from the Southwest cancellation policy:

  • There are three types of fares in Southwest Airlines- Wanna Get Away, Business Select, and Anytime. Therefore, if you cancel a flight, Wanna Get Away ticket can be reusable but not refundable. On the other hand, Business Select and Anytime fares are fully refundable and reusable.
  • The Southwest tickets can be used for up to one year from the date of purchase. 
  • According to Southwest Airlines cancellation policy, the ticket must get canceled at least 10 minutes before the scheduled departure. All flight fares are refundable and reusable, considering they get revoked following the policy.
  • In the case of Business Select and Anytime fares, the passengers opt to receive the refund in the original form of payment or travel funds. 
  • If a passenger has booked the ticket with the fare points, the remaining balance will get credited back to the original account. Other taxes and fees will get qualified for a Southwest flight Cancellation refund.

Southwest 24 Hour Cancellation Policy

Sometimes, a passenger cancels the flight within 24 hours of purchase for numerous reasons. As per Southwest 24 hour cancellation, a customer can cancel a ticket within 24 hours of booking through any method. The refund will get credited to your original payment method or travel funds, as the case may be. 

As per the rules of Southwest Cancellation Refund Policy and cancellation policy, As per the rules of Southwest Refund Policy and cancellation policy, As per the rules of Southwest Cancellation Refund Policy and cancellation policy, A passenger will receive a refund only if the ticket gets canceled within 24 hours of the purchase and not a day later. A traveler can also cancel the ticket booked with a Southwest Gift Card or a LUV voucher within 24 hours of reservation. Such tickets can only get canceled by contacting Southwest Customer Relations. 

You can also change your Southwest flight ticket within 24 hours of booking and get a full refund.

Don’t want to cancel your flight? Don’t tremble because there is Southwest flight change policy 24 hours in effect. This policy allows travelers to make changes to their flight up to 10 minutes before the expected departure time. Flight modifications can be made via the Southwest app or website.

Southwest Airlines Covid-19 Policy

Southwest Airlines understand that the government has issued various mandates and travel restrictions due to the covid-19 pandemic outbreak. Such restrictions are potential quarantine, flight cancellations, temperature tests, covid tests upon arrival and departure, and more. If any such scenario happens, the Southwest Airlines cancellation policy offers flexibility and allows you to

  • Do not pay any cancellation fee and change fees.
  • Use travel funds up to one year from the original purchase date.
  • Change travel funds that expire on September 7, 2022, into Rapid reward points.
  • Use Rapid reward points anytime, as they never expire.

Southwest Flight Cancellations For Different Ticket Types 

Southwest is doubtless a budget-friendly airline offering domestic and international flights with many flexible options. In addition to being a budget airline, it has oriented a four-tier ticketing system and flexible boarding options to accommodate the flyer’s budgetary concerns.
Southwest Airlines offers four fare types: Wanna Get Away Plus, Wanna Get Away, Business Select, and Anytime. All the policies differ for these fares, including Southwest flight cancellations. Below is the proper breakdown of Southwest flight cancellations policy for different fares.

1 - Southwest Cancellation Policy For Wanna Get Away Plus and Wanna Get Away Tickets

Wanna Get Away Plus and Wanna Get Away tickets are the lowest fare types offered by Southwest Airlines. Most travelers book these tickets for their personal travel. Both ticket types have a moderately unyielding Southwest cancellation policy than other fare types. 
When a customer cancels their ticket (Wanna Get Away/Wanna Get Away Plus), the total cost of the ticket will be saved as reusable Southwest travel credit for subsequent reservations. Hence, you can’t request for a full refund. Instead, save them for future use. 

2 - Southwest Airlines Cancellation Policy For Business Select And Anytime Tickets 

Business Select and Anytime tickets offer a more plentiful Southwest cancellation policy than Wanna Get Away and Wanna Get Away Plus tickets. Moreover, these tickets are more expensive than other fare options. 
An Anytime/Business Select ticket cancellation will result in a full refund of the purchase amount to the customer's original payment method. If changes are made to your original flight, your ticket will become non-refundable. Consequently, in case of Southwest Airlines cancellations, you will not receive a refund.

Southwest Flight Cancellations Due To Illness Or Death

Traveling by air offers convenience and speed for reaching one destination to another. However, unexpected circumstances may lead to flight cancellations. In some serious instances, Southwest cancellations might result from passengers falling seriously ill or experiencing someone’s death in a family. These situations are unavoidable for all parties affected. 
If you find yourself in such a situation where you have to cancel your flight due to illness or death in the family, dial Southwest Airlines' cancellation phone number. 1-800-435-9792. If you can’t reach Southwest’s official representatives, dial +1-800-865-1848 (24/7 available Southwest Airlines phone number to cancel flight).  

Southwest Weather Cancellation Policy 

Severe weather conditions like tornadoes, extreme thunderstorms, heavy snow, or blizzards can pose significant challenges and impact flight operations. Ultimately, the situation will lead to flight cancellations or delays for passengers’ security. 

Furthermore, the specifies of Southwest cancellation policy due to weather are given below:

  • Rebook flight: If your Southwest flight is canceled due to weather, you will automatically rebooked on the next flight operated to your destination.
  • Online refund request: You can make an online refund request with airlines to get a refund for the ticket you did not use.
  • Get a travel voucher: In addition to your refund, Southwest weather cancellation policy provides you with a $100 travel voucher as compensation that you can use to book any Southwest flight in the future.
  • Compensation after claiming: Southwest Airlines compensates you for canceled flights due to weather when you file a claim. There is a service app that tracks your canceled flights and automatically files a compensation claim.

How to Claim A Refund for Southwest Canceled Flight Due To The Weather?

For the travelers who wish to claim compensation for a canceled flight, firstly, they need to Contact Southwest Airlines > Provide flight details > Review Southwest Weather cancellation policy to check eligibility > Request a refund > Follow the instructions > Wait until your refund request process.

To minimize the inconvenience faced by passengers and Southwest flight cancellations due to severe weather, Southwest Airlines ensures every passenger is informed about the potential disruptions. 

Have you received the “Southwest Airlines flight cancellations today” message/notification due to severe and turbulent weather conditions? Once you connect with them over the phone, The airline representative will solve any of your problems regarding the Southwest weather cancellation policy. The airline typically offers a rebooking and refund policy. Read Southwest Airlines Cancellation refund policy for complete information.

Southwest Airlines Cancellations Rules For Rapid Reward Points

If you cancel a Southwest flight you paid cash for, you’ll receive all your money back as travel credits. Additionally, if you used your rapid rewards for booking, you will get your points back while canceling your reservation under Southwest flight cancellations guidelines. 
Regardless of whether you used your rapid reward points to purchase Business Select, Anytime, Wanna Get Away, or Wanna Get Away Plus tickets. After a flight is canceled, you can receive your points back according to Southwest Airlines Cancellation refund policy. 

How To Cancel Southwest Airlines Flight Ticket?

A passenger often believes that ticket cancellation is a chaotic task. But, the policy of Southwest Airlines cancellations offers flexible methods for canceling a flight ticket. You can use any of the following modes at your convenience:

Method 1 - Southwest Airlines Ticket Cancellation Online

Ticket cancellation through online mode is the most simple yet effective method. A passenger can use it by following a few steps. Here is the step-by-step procedure for Southwest cancellations through the website:

  • Browse the Southwest website or download its application.
  • Navigate “Look Up Reservation” in the menu.
  • Passengers who have purchased flights via Rapid Rewards can revoke or change their Southwest ticket by logging into their account.
  • Fill in the confirmation number and the passenger’s name in the required field.
  • You will find the travel funds and flight refund balance attached to your booking.
  • If you have a Southwest refund, you can either choose to receive a refund or convert it into travel funds.
  • Click on the “Cancel Flight” option to cancel the ticket. If your ticket has more than one passenger, you can select the specific passenger from the booking.
  • According to the Southwest Airlines cancellation policy, the air ticket refund will reflect in the account statement within one or two billing cycles.

Method 2 - Southwest Airlines Ticket Cancellation Over The Phone

A customer can cancel the ticket by calling the customer representative. It is an offline method that passengers can use anytime at their convenience. The calling method will have the following steps:

  • Ring the Southwest Airlines cancellation phone number at +1-800-435-9792.
  • Provide the booking reference number and passenger name to the airline agent.
  • Tell the travel expert to cancel the reservation.
  • Keep a close eye on the Travel funds or refundable value.
  • The refund amount may take one to two billing cycles to reflect on the account statement.

Method 3 - Southwest Airlines Ticket Cancellation At The Airport

A passenger can cancel a ticket at the airport if he requests cancellation at least 10 minutes before the scheduled departure. The customer must reach the airport counter and ask the airline representative to cancel the ticket. To make a request, you must have the passenger’s name, booking reference number, and other necessary details. 

The agent will ask you the reason for your cancellation and guide you through the cancellation process. You need to follow the instructions carefully for Southwest 24 hour cancellation.

Note: In case of confusion or anything regarding these methods or Southwest cancellations, you can contact us at +1-800-865-1848. We will help you cancel in simple steps. 

To avoid the cancellation hassle, you must first identify where you are getting things wrong. Read the Southwest name change policy to learn how to amend errors in your name on your airline ticket. Our policy allows you to correct up to three characters in your misspelled name. You will save time by not having to reschedule your flights.

Southwest Airlines Cancellation Compensation Policy

A Southwest Airlines passenger is entitled to compensation if the flight gets delayed at least three hours or more before the scheduled departure. A flier will get the following compensation for Southwest cancellations:

Flight Distance

Compensation Amount (USD)

Less than 1500 Km


Between 1500 Km and 3500 Km


More than 3500 Km


However, not every passenger gets the compensation. A passenger will get the payment under the following circumstances:

  • Southwest Airlines will pay compensation in the case of health emergencies like the host country has put travel restrictions.
  • If a flight gets canceled due to bad weather, then according to the rules of Southwest weather cancellation policy, a passenger will receive compensation.
  • A flier will get compensation for the canceled flight in the case of a medical emergency.
  • In case of a state of emergency or riots, Southwest Airlines will give compensation.
  • According to the Southwest 24 hour cancellation policy, passengers will receive compensation in case of airport strikes, airline bankruptcy, etc. 

What Is Southwest Vacations Cancellation Policy?

Under Southwest Vacations cancellation policy,  If you booked with Wanna Get Away or with Wanna Get Away Plus fare class and canceled your flight at least 10 minutes before departure, you will receive a Southwest Airlines air credit for the air portion of your reservation.

Moreover, Anytime and Business Select fares are refundable back to the original form of payment, or you can choose to convert to an air credit.

How To Talk To A Live Agent At Southwest Airlines For Flight Cancellations?

Method 1 - Talk to a live Southwest Agent via Phone

Dial 1-800-435-9792 to talk to official Southwest representatives. However, when you can’t connect with them quickly, don’t delay and dial +1-800-865-1848. This is an alternative Southwest Airlines cancellation phone number, which is always available to provide customers with prompt assistance. 

Method 2 - Connect To The Live Agent Via Email 

Southwest flight cancellation policy also offers an email customer service option, which is also convenient. First, open Southwest's official website > navigate to Contact Us > Go to the “Email Us‘ section > click on the “Send us an email” link > Choose the appropriate option that suits your situation > Wait for their response. 

Southwest Vacation Cancellation Policy: Terms & Conditions

At times, your plans may get canceled for numerous reasons. In such a case, you must immediately notify the airline and cancel your flight ticket. Here are the vital highlights from the Southwest vacations cancellation policy:

  • If there is no added travel insurance to your vacation package, you will get a refund in your travel credit.
  • As per Southwest Cancellation Refund Policy,As per Southwest Refund Policy, a passenger will get a refund in travel credit if the vacation package includes Wanna Getaway Fare. In this case, the flight must be canceled at least 10 minutes before the scheduled departure. 
  • If a passenger cancels any hotel or car rental reservation, it will be subject to supplier’s penalties. 
  • According to the Southwest cancellation policy, there is no charges for cancellation done within the specified time. 

Southwest Airlines Refund Policy

A passenger gets a refund on a Southwest 24 hour cancellation policy in a few circumstances. To get a valid refund, a traveler must fall under the following conditions:

  • A traveler will not get a refund on a Southwest flight cancellation. A Wanna Get Away fare can be usable but not refundable, while Anytime and Business Select fares are fully refundable and reusable. 
  • As per the Southwest Airlines refund policy, a passenger will get a refund on the unused portion of the ticket.
  • A refund that does not carry any restrictions will get into the future travel funds and can be used within 12 months from the date of issuance.
  • An original ticket refund for Southwest cancellations will get credited to the original form of payment.

A passenger may get a 100% refund on non-refundable tickets at the time of Southwest 24 hour cancellation. In this case, the ticket must be canceled within 24 hours of the booking. The refund amount will either get credited back to the original form of payment or choose to get it in the form of Travel funds for future travel. 

Southwest Airlines Cancellation Fee

Sometimes, a passenger has to pay an amount as cancellation charges for canceling the flight before the scheduled departure. Southwest cancellation fee varies depending on several factors, such as fare picked, booking class, time of cancellation, and other factors specified by the airline. Southwest doesn’t charge any cancellation fee, while other airlines charges around $200. 

Having flown Southwest Airlines frequently, you should be aware of Southwest Airlines reservation policy. Understanding flight reservation regulations and constraints allows you to get amazing deals. You can also obtain full reservation information by dialing +1-800-865-1848 from the convenience of your own dwelling.

Frequently Asked Questions

Q1. Does Southwest Airlines charge any cancellation fee?

No. There is no Southwest cancellation fee for canceling flight tickets.

Q2. Are Southwest flight cancellations possible by phone?

Yes. You can cancel your Southwest Airlines ticket by dialing the customer service number. The agent will get you through the process and solve any of your queries regarding Southwest Airlines cancellations

Q3. Can I get a refund on my Southwest non-refundable ticket?

Yes. Southwest flight cancellations guidelines allow you to get a 100% refund on the Southwest non-refundable ticket if you have requested cancellation within 24 hours of booking.

Q4. Can I cancel my Southwest flight after check-in?

You can cancel your ticket by dialing the Southwest Airlines cancellation phone number. The Southwest agent will get you through the cancellation process.

Q5. How soon before can I cancel my Southwest flight?

According to the Southwest cancellation policy, you can request cancellation at least 10 minutes before the departure and within 24 hours of the booking.

Q6. What do Southwest Airlines Covid-19 restrictions include?

The reasons for restrictions under Southwest can be flight cancellations, covid tests upon arrival and departures, potential quarantines, and temperature tests.

Q7. What are the circumstances under which a passenger can get canceled Southwest flight compensation?

Southwest Airlines provide compensation in case of health emergencies, weather cancellations, airport strikes, airline bankruptcy, riots or state emergency, and more.

Q8. Do I get the refund if the Southwest Airline cancel my flight?

Yes, according to the Southwest Refund Policy, you are entitled to a full refund through your original mode of payment if Southwest cancels the flight (not you). No matter if you booked a non-refundable (Wanna Get Away) ticket, you will likely have to ask their representatives for a refund.

Q9. Can I get my money back if I cancel my Southwest flight?

Yes, compensation or a refund for an itinerary cancellation is available from Southwest Airlines. According to Southwest Airlines refund policy, you can cancel your airline ticket and receive a refund depending on your fare type.

Q10. How much time the Southwest airline will take to refund if I cancel my flight?

Southwest Airlines typically processes refunds within 7-14 business days for canceled flights. However, processing times can vary, so it's best to check with them directly for the most accurate information about Southwest cancellation refund policy.

Q11. What is Southwest vacations cancellation policy?

If you booked a vacation package with Southwest Airlines' Wanna Get Away or Wanna Get Away Plus fare class and changed your mind at least 10 minutes before takeoff, the air portion of your reservation will be returned as air credit. Moreover, Anytime and Business Select fares are refundable back to the original form of payment. You can convert to an air credit under Southwest Airlines cancellations guidelines.

Q12. What to do if Southwest flights cancelled today?

Always read Southwest Airlines Cancellations and refund policy before making your reservation. However, if Southwest Airlines cancels your flight, directly speak with the official agent at +1-800-865-1848 for immediate assistance.

Q13. How to get a full refund after Southwest flight cancellations?

Open the Southwest Airlines website > navigate to the “Manage Reservation” option > Enter the booking confirmation number and last name > select the flight you wish to cancel > choose whether you want your money back as travel funds or as original payment method.

Q14. What are the rules of Southwest flight cancellation policy?

If you cancel your flight more than 10 minutes before your flight departure time, you can change or cancel your booking without a Southwest cancellation fee.

Q15. What is the best method for Southwest cancellations?

There are two ways to cancel your Southwest flight. You can go to the official website and cancel your flight via the “Manage Reservation” section or dial +1-800-865-1848. Although calling their agent is the simplest method to get immediate support.

Q16. What is the Southwest cancellation policy due to death or illness?

In some terrible situations, a passenger's critical illness or a death in the family can cause a flight to be canceled. Call Southwest Airlines cancellation phone number +1-800-865-1848 in this situation, and request that the agent reschedule your ticket.

Q17. How can we avoid the Southwest cancellation fee?

The best way to avoid Southwest cancellation fee is to cancel your flight within 24 hours of booking.

Q18. What is the Southwest Airlines refund policy for Wanna Get Away and Wanna Get Away Plus tickets?

As long as you cancel your Southwest flight at least ten minutes prior to the scheduled departure time of your flight, you are eligible to obtain 100% of your ticket value as a refund to your original form of payment under Southwest Cancellations rules.

Q19. What to do when we get Southwest Airlines flight cancellations today notification from the airline?

When your Southwest flight is canceled through the airline due to unforeseen situations or severe weather, it’s important to take action quickly. Dial +1-800-865-1848 now for immediate reservation assistance and to learn about Southwest weather cancellation policy.

Q20. What are the reasons for Southwest Airlines cancellations and delays?

Severe weather, schedule changes, and mechanical problems may cause unexpected Southwest flight cancellations.

Q21. Can I get a refund after cancelling Southwest business select tickets?

You are eligible to get a full refund to your original payment method if you cancel your booking at least 10 minutes before departure, according to Southwest Airlines cancellation policy.

Q22. Are Southwest 24 hour cancellation rules applicable on all fares?

Yes, All fares are subject to the Southwest 24 hour cancellation policy. The only requirement is that your flight must depart more than 24 hours after the purchase date.

Leave a Reply

  1. Flying rules Logo
    July 10, 2023

    I purchased two Southwest flight tickets to New York for my parents yesterday to celebrate their marriage anniversary. But this morning, something happened to my family and my parents won't be able to go on this trip. Now, I want to cancel their flight ticket, so can you guide me with the Southwest flight cancellation online procedure?

  2. Admin
    July 10, 2023

    Nothing to worry about; you are on a convenient side with Southwest. To cancel the flight tickets online, you should move to the official Southwest website and hit the Look Up Reservation tab. Remember, if you have purchased the tickets through Rapid Rewards, you can change your Southwest ticket by signing into your account. Then, you must provide booking credentials to access the flight reservation. After this, you will see the travel funds and flight refund balance with the booking. If you have selected the Southwest refund, you can select to get a refund or swap it for travel funds. Lastly, hit the Cancel Flight tab.

  3. Flying rules Logo
    August 2, 2023

    A few days back, I booked a Southwest flight ticket as I wanted to attend my cousin's marriage, but because of some urgent official work, I won't be able to attend the celebration. I have already started the flight cancellation online, but it's been three days since I purchased the ticket. Can you tell me whether I will get a refund or not?

  4. Admin
    August 2, 2023

    It's great that you initiated the Southwest flight cancellation procedure. Yes, you can get the refund, but let us make the thing simple for you! After 24 hours of buying the ticket, you will be entitled to a partial or no refund. It completely depends on the type of fare you have booked.

  5. Flying rules Logo
    August 4, 2023

    Last night, I booked Southwest flight tickets to surprise my son with a trip to Cuba. But today, I received a flight cancellation email from Southwest. Can you tell me whether I will get a refund or not?

  6. Admin
    August 4, 2023

    Don't fret; according to the Southwest flight cancellation policy, the foremost thing the airline does after canceling the flight is inform the passengers. The airline provides compensation to the passengers if they cancel the flight. They will either accommodate you to another flight or provide a full refund on your canceled ticket.

  7. Flying rules Logo
    John Smith
    September 23, 2023

    My mom has purchased a Southwest business select ticket to Jamaica, but she won't be able to go due to her poor health. I am canceling her flight ticket online and wanted to know if the Southwest business select ticket is refundable.

  8. Admin
    September 23, 2023

    Yes, the Southwest business select tickets are refundable. But, you might not receive a complete refund on canceling the business select ticket. You can get a high refund if you cancel the ticket at least 10 minutes before the scheduled departure. For example, if you cancel your flight ticket within 24 hours of the booking, you will obtain a complete refund. Moreover, if you cancel it close to the departure date, you might get a small amount.

Any thoughts or questions? Comment below!

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