WestJet Airlines Cancellation Policy

There can be instances where passengers have to change their travel plans unexpectedly, and cancelling flight tickets due to the change can become hectic sometimes. However, if a passenger knows about the flight's cancellation policy, then it can be easy for them to request a cancellation.

+1-800-506-7805
WestJet Airlines Cancellation Policy

Although if a passenger is travelling with WestJet Airlines, then they can read this guide to learn about the WestJet Airlines cancellation policy. WestJet Airlines offers various options for passengers looking to cancel or modify their flights. However, they will have to follow specific guidelines while requesting the cancellation.

What Is WestJet 24-Hour Cancellation Policy?

WestJet 24 hour cancellation policy allows passengers to cancel their booked flight within 24 hours of booking. Under this timeframe, the passengers can cancel their flight booking without paying any cancellation charges.

However, the passengers will have to adhere to specific rules and regulations, such as:

  • The flight must be operated by WestJet Airlines.
  • The flight you are going to cancel must have a departure time of at least 7 days or more at the time of cancellation.
  • Refundable as well as non-refundable fares are eligible for WestJet flight cancellation within 24 hours.
  • Cancellation of vacation packages is allowed within 24 hours of booking for no charges.

WestJet Fare Types & Cancellation Rules

WestJet Airlines offers several types of fares for its passengers, and each comes with its own set of rules and regulations:

UltraBasic Fares

UltraBasic Fares are not refundable in the original form of payment if cancelled after 24 hours of booking. The funds will not be refunded in the form of a travel credit.

Econo Fare

The Econo fare is the basic fare option of WestJet Airlines, offering the lowest price but with limited flexibility. Cancellations or changes are subject to the WestJet Econo cancellation fee, and the fare is generally non-refundable unless the 24-hour cancellation window applies.

EconoFlex Fare

EconoFlex fares provide more flexibility than the standard Econo fare. Passengers can cancel or change their flights without paying an Econoflex WestJet cancellation fee. However, they will have to pay any fare difference. If canceled after the 24-hour period, the funds will be refunded in the form of a travel credit.

Premium Fares

WestJet premium cancellation policy doesn’t allow a refund in the original form of payment when a flight is cancelled after 24 hours of booking if the passenger is travelling to or from destinations outside of North America. Travel credit will be refunded to your account after a cancellation fee of $300 CAD/USD plus taxes is charged.

Business Fares

When a flight is cancelled after 24 hours of booking by a passenger traveling to or from a destination outside of North America, WestJet Business fare cancellation policy prohibits a refund in the original mode of payment. A cancellation fee of $600 CAD/USD plus taxes will be applied to your account before the travel credit is returned.

PremiumFlex And BusinessFlex

There is no WestJet cancellation fee for PremiumFlex and BusinessFlex fares. The funds will be refunded to the original form of payment on the passenger's account.

What Is WestJet Weather Cancellation Policy?

In the event of severe weather conditions that affect flight operations, WestJet may cancel or delay flights under the WestJet weather cancellation policy. Passengers who are affected by the cancellation due to severe weather are entitled to compensation and assistance under the Air Passenger Protection Regulations. WestJet Airlines may offer rebooking on the next available flight, meal vouchers, and accommodations if necessary.

How To Cancel A WestJet Flight Online And Offline Methods?

There are mainly two options to cancel a flight. Either passengers can cancel WestJet flight online, or they can choose the option to cancel it offline:

WestJet Cancel Flight Online

Follow the steps mentioned below to cancel your WestJet flight online:

  • Visit the WestJet Airlines official website and navigate to the “Manage Trips” section.
  • Enter your reservation code and last name, and hit the search button to access your booking.
  • After accessing your booking, select the flight you want to cancel.
  • Follow the on screen instructions to complete the WestJet cancel flight online.
  • Pay the WestJet cancellation fee, if any, and wait for the confirmation email.

WestJet Flight Cancellation Phone Number

Passengers can get direct assistance from WestJet Airlines by calling the customer support team. Follow the steps mentioned below to proceed with the WestJet flight cancellation phone number:

  • To get help from the official helpline number, call 1-888-937-8538.
  • Follow the IVR instructions and tell the representative that you want to cancel your booking.
  • Provide the booking details and necessary documents, if needed.
  • Pay the WestJet cancellation fee, if any, to complete the process and wait for the confirmation email.

Note: If your travel plans remain the same but you only need to fix a passenger’s details, then there’s no need to cancel your booking. Instead, you can simply follow the guidelines under the WestJet name change policy  to update the information.

How Much Is The WestJet Cancellation Fees?

Cancel Fee For Econo EconoFlex Premium Business
Flight Within Canada 100-118 CAD No Fee 100-118 CAD 100-118 CAD
Flight between Canada and all destinations (except Europe & Asia) 100-118 CAD/USD No Fee 100-118 CAD/USD 100-118 CAD/USD
Flight between Canada and Europe 150-177 CAD
99 EUR
83 GBP
No Fee 300-354 CAD
228 EUR
192 GBP
600-708 CAD
396 EUR
336 GBP
Flight between Canada and Asia (excluding South Korea) 150-177 CAD
15,794 JPY
No fee 300-354 CAD
31,587 JPY
600-708 CAD
63,174 JPY

Canceling One Leg Of Your WestJet Trip

If you have a multi-leg itinerary and wish for WestJet cancel one leg of flight, WestJet allows this option. However, it's important to note that canceling one leg may affect the remaining segments of your journey. In some cases, the airline may cancel the entire itinerary if the remaining segments are no longer valid.  

What Are Refunds & Travel Credits On WestJet Airlines?

There is a difference between refunds and travel credits on WestJet Airlines that passengers should know before initiating for WestJet flight cancellations:

  • Refunds: When a passenger cancels their flight ticket and they get the amount credited into their original payment mode, then it is called a refund.
  • Travel Credits: Non-refundable fares may offer travel credits for future bookings. These credits typically have an expiration date and may be subject to certain conditions.

What To Do If WestJet Cancels Your Flight?

There are several options that passengers can choose from in the situation where WestJet cancelling flights:

  • Rebooking: WestJet Airlines offers a rebooking option for passengers if their flight is cancelled due to specific reasons.
  • Refund: Passengers can request a refund if rebooking is not suitable for them, and they may be entitled to a full refund.
  • Compensation: Under certain circumstances, such as significant delays or cancellations, passengers may be eligible for compensation, including meal vouchers and accommodations.

Expert Advice While Opting For WestJet Flight Cancellations

There are some specific points under the WestJet ticket cancellation policy that passengers should consider while requesting flight cancellation:

  • Refund Details: Always review the refund details according to the fare types while booking your flight ticket.
  • Act Quickly: If you want to cancel your booked WestJet flight ticket, raise a request as soon as possible.
  • Call WestJet To Cancel Flight: If you are unsure or have any doubts regarding the WestJet Airlines cancellation policy, call the customer support at 1-888-937-8538 or dial +1-800-506-7805 (24/7 Available Number) to talk with the consolidation desk.

Disclaimer: The information on this page outlines WestJet Airlines’ cancellation policies and is sourced from official airline guidelines. For families traveling with children can also check the WestJet Airlines Infant Policy for rules and allowances. Flying Rules is not affiliated with any airlines. However, as a service provider, we strive to enhance your travel experience, regardless of the airline.

Frequently Asked Questions

Q1. Is the Westjet 24-hour “grace period” valid for all fare classes and booking methods?

Yes, WestJet 24-hour “grace period” is valid for all fare classes and booking methods. For more precise details, you can dial 1 (888) 937-8538, the official number, or +1-800-506-7805 (OTA).

Q2. Can I cancel my WestJet flight through the mobile app, or is it only possible via website or call center?

WestJet Airlines doesn’t allow you to cancel your flight through the mobile app. However, it lets you make the cancellation using the official website or customer support number (call center).

Q3. I accidentally book two WestJet tickets for the same passenger, can one be canceled without penalty?

Yes, if you book two WestJet tickets for a passenger, one can be canceled without penalty within 24 hours of reservation and at least seven days before your departure date.

Q4. If my flight is rescheduled by WestJet, can I cancel for a full refund instead of accepting the new schedule?

Yes, according to WestJet flight cancellation policy, if a passenger is not satisfied with the rescheduled flight, they have the option to request a refund. However, specific terms and conditions must be met.

Q5. What happens if I miss my WestJet flight entirely—do I still retain travel credit or lose everything?

Passengers who miss their flight on WestJet Airlines are counted as “no-shows,” which automatically cancels their remaining itinerary for that particular reservation. Additionally, you don’t get any travel credit or refund for this.

Q6. If I cancel after check-in, is the cancellation treated differently than before check-in?

Yes, if you cancel a flight after check-in, it is treated differently and more restrictively than canceling before the check-in process. Additionally, significant fees might be applied. 

Q7. Can I cancel just the extra services (like baggage or seat upgrade) without canceling the entire flight?

No, you cannot cancel just the extra services (like baggage or seat upgrades) without canceling the entire flight, as the services are included with the ticket and are non-refundable after purchase. 

Leave a Reply

Any thoughts or questions? Comment below!

Table of content

    Phone calling icon