Although if a passenger is travelling with WestJet Airlines, then they can read this guide to learn about the WestJet Airlines cancellation policy. WestJet Airlines offers various options for passengers looking to cancel or modify their flights. However, they will have to follow specific guidelines while requesting the cancellation.
WestJet 24 hour cancellation policy allows passengers to cancel their booked flight within 24 hours of booking. Under this timeframe, the passengers can cancel their flight booking without paying any cancellation charges.
However, the passengers will have to adhere to specific rules and regulations, such as:
WestJet Airlines offers several types of fares for its passengers, and each comes with its own set of rules and regulations:
UltraBasic Fares are not refundable in the original form of payment if cancelled after 24 hours of booking. The funds will not be refunded in the form of a travel credit.
The Econo fare is the basic fare option of WestJet Airlines, offering the lowest price but with limited flexibility. Cancellations or changes are subject to the WestJet Econo cancellation fee, and the fare is generally non-refundable unless the 24-hour cancellation window applies.
EconoFlex fares provide more flexibility than the standard Econo fare. Passengers can cancel or change their flights without paying an Econoflex WestJet cancellation fee. However, they will have to pay any fare difference. If canceled after the 24-hour period, the funds will be refunded in the form of a travel credit.
WestJet premium cancellation policy doesn’t allow a refund in the original form of payment when a flight is cancelled after 24 hours of booking if the passenger is travelling to or from destinations outside of North America. Travel credit will be refunded to your account after a cancellation fee of $300 CAD/USD plus taxes is charged.
When a flight is cancelled after 24 hours of booking by a passenger traveling to or from a destination outside of North America, WestJet Business fare cancellation policy prohibits a refund in the original mode of payment. A cancellation fee of $600 CAD/USD plus taxes will be applied to your account before the travel credit is returned.
There is no WestJet cancellation fee for PremiumFlex and BusinessFlex fares. The funds will be refunded to the original form of payment on the passenger's account.
In the event of severe weather conditions that affect flight operations, WestJet may cancel or delay flights under the WestJet weather cancellation policy. Passengers who are affected by the cancellation due to severe weather are entitled to compensation and assistance under the Air Passenger Protection Regulations. WestJet Airlines may offer rebooking on the next available flight, meal vouchers, and accommodations if necessary.
There are mainly two options to cancel a flight. Either passengers can cancel WestJet flight online, or they can choose the option to cancel it offline:
Follow the steps mentioned below to cancel your WestJet flight online:
Passengers can get direct assistance from WestJet Airlines by calling the customer support team. Follow the steps mentioned below to proceed with the WestJet flight cancellation phone number:
Note: If your travel plans remain the same but you only need to fix a passenger’s details, then there’s no need to cancel your booking. Instead, you can simply follow the guidelines under the WestJet name change policy to update the information.
| Cancel Fee For | Econo | EconoFlex | Premium | Business |
|---|---|---|---|---|
| Flight Within Canada | 100-118 CAD | No Fee | 100-118 CAD | 100-118 CAD |
| Flight between Canada and all destinations (except Europe & Asia) | 100-118 CAD/USD | No Fee | 100-118 CAD/USD | 100-118 CAD/USD |
| Flight between Canada and Europe | 150-177 CAD 99 EUR 83 GBP |
No Fee | 300-354 CAD 228 EUR 192 GBP |
600-708 CAD 396 EUR 336 GBP |
| Flight between Canada and Asia (excluding South Korea) | 150-177 CAD 15,794 JPY |
No fee | 300-354 CAD 31,587 JPY |
600-708 CAD 63,174 JPY |
If you have a multi-leg itinerary and wish for WestJet cancel one leg of flight, WestJet allows this option. However, it's important to note that canceling one leg may affect the remaining segments of your journey. In some cases, the airline may cancel the entire itinerary if the remaining segments are no longer valid.
There is a difference between refunds and travel credits on WestJet Airlines that passengers should know before initiating for WestJet flight cancellations:
There are several options that passengers can choose from in the situation where WestJet cancelling flights:
There are some specific points under the WestJet ticket cancellation policy that passengers should consider while requesting flight cancellation:
Disclaimer: The information on this page outlines WestJet Airlines’ cancellation policies and is sourced from official airline guidelines. For families traveling with children can also check the WestJet Airlines Infant Policy for rules and allowances. Flying Rules is not affiliated with any airlines. However, as a service provider, we strive to enhance your travel experience, regardless of the airline.
Yes, WestJet 24-hour “grace period” is valid for all fare classes and booking methods. For more precise details, you can dial 1 (888) 937-8538, the official number, or +1-800-506-7805 (OTA).
WestJet Airlines doesn’t allow you to cancel your flight through the mobile app. However, it lets you make the cancellation using the official website or customer support number (call center).
Yes, if you book two WestJet tickets for a passenger, one can be canceled without penalty within 24 hours of reservation and at least seven days before your departure date.
Yes, according to WestJet flight cancellation policy, if a passenger is not satisfied with the rescheduled flight, they have the option to request a refund. However, specific terms and conditions must be met.
Passengers who miss their flight on WestJet Airlines are counted as “no-shows,” which automatically cancels their remaining itinerary for that particular reservation. Additionally, you don’t get any travel credit or refund for this.
Yes, if you cancel a flight after check-in, it is treated differently and more restrictively than canceling before the check-in process. Additionally, significant fees might be applied.
No, you cannot cancel just the extra services (like baggage or seat upgrades) without canceling the entire flight, as the services are included with the ticket and are non-refundable after purchase.