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Hawaiian Airlines Cancellation Or Delayed Flight Compensation

Hawaiian Airlines Cancellation Policy

The situation is nearly universally dreaded: you buy a Hawaiian Airlines flight ticket, show up at the airport, and find out that your flight is delayed. You must be aware of Hawaiian Airlines cancellation policy to manage problems if your flight is delayed or cancelled for longer than three hours.

Flight delays and cancellations are an inappropriate and frustrating part of travelling. Don't let them discourage you from travelling. Just follow the rules and your rights if one of these situations arises.

Travellers may get all the details they require about Hawaii Airlines flight cancellations and delays in this thorough guide. We will also offer you a brief outline of Hawaiian Airlines name change policy since most people know about the name change or correction cost.

Controllable Vs Non-Controllable Delays and Cancellations on Hawaiian Airlines

When your flight is cancelled, you must first determine whether the Airline was in control of the situation. Like when a flight is cancelled, you must confine what caused the delay from the Airline.

  • Controllable delays: These are caused by things the Airline has control over, such as mechanical and maintenance issues, cabin cleaning, lack of available equipment, fueling, flight crew schedules, and baggage loading.
  • Non-controllable delays: These are caused by things that are outside of the control, such as air traffic congestion, weather, emergency diversion, terrorism, etc.

Hawaiian Airlines Cancellation Policy For Contrlable Delays And Cancellation.

If your Hawaiian Airlines flight is significantly cancelled or delayed for controllable reasons such as mechanical issues, the Airline has pledged to do the following:

  • Rebook you on another Hawaiian flight at no further cost.
  • Rebook you on an associated Airline or any other Airline with which it has a contract at no extra cost.
  • When you wait 3 hours or more for a flight, the Airline provides a meal or meal cash/voucher.
  • Any traveller impacted by a cancellation overnight should receive free hotel accommodations. Moreover, they receive free ground transportation to and from the hotel.

Things to Consider About Hawaiian Airlines Cancellations or Delays

If your flight is delayed or cancelled, you may be concerned about the next steps. The steps listed below can be taken:

  • First and foremost, confirm the reason for the cancellation and delays.
  • Collect your proof, such as photos, Hawaiian Airlines booking number, receipt of expenses, vouchers, etc.
  • Insist on your essential services and benefits at the airport.
  • Check your eligibility for compensation with an online compensation calculator.

Will Airlines Compensate You for a Cancelled Flight?

As per the Hawaiian Airlines cancellation policy, passengers are entitled to compensation if the flight is delayed or cancelled. Here is the overview of cancelled/delayed flight compensation under the following circumstances:

Compensation for Flight Delays:

When your flight is delayed for two or more hours, you are entitled to compensation. It completely depends upon the flight distance and the length of the delay.

Delay at arrival

Flight Distance

Hawaiian Airlines flight cancellation compensation

2 hours

1,500 km or less

USD 75

3 hours or longer (not more than 4 hours)

1,500 km to 3,500 km

USD 125

3 hours or longer (not more than 4 hours)

Over 3,500 km

USD 200

 

Compensation for Cancelled Flights:

if the passengers' booking is cancelled and is notified within 14 days of the scheduled flight departure, Hawaiian Airlines will facilitate them with certain rights.

  • For alternate transport in the same level of service, Hawaiian Airlines will offer a cancellation refund of the difference in fare.
  • If the passenger declines to take a different flight, Hawaiian Airlines will cancel the reservation and issue a refund.

Here is the overview of cancellation compensation of Hawaiian Airlines, as it varies with the flight distance-

Flight Distance

Hawaiian Airlines flight cancellation compensation

Under 1,500 km

USD 75

1,500 km to 3,500 km

USD 125

Over 3,500 km

USD 200

 

How to File a Hawaiian Flight Compensation Claim?

In accordance with EU 261, if your Hawaiian Airlines aircraft reaches your final destination after 3 hours have passed, you may be able to submit a claim for compensation and get a flight refund of up to USD 660.20.

Hence, Hawaiian Airlines requires you to send them a formal letter detailing your situation to request compensation. With this letter, you must include copies of the following:

  • Tickets
  • Boarding pass stubs
  • Expense receipts (if applicable)

You can also read - Step Wise Guide on Hawaiian Airlines Flight Change Policy

Hawaiian Airlines Name Change Policy: What Type of Request Can You Apply?

I hope the sections above conceal everything you need about flight delays and cancellation scenarios. Besides the cancellation policy, Hawaiian Airlines allows name modifications for specific rules. The Airline requires that the name on the ticket match the name on the government-issued photo ID. However, you can make a number of name change requests to the airline, including

  • Correct up to three characters on the First name/middle name/last name
  • Nickname to the legal name change
  • Inverted first and last name
  • Adding a middle name
  • Adding the additional last name
  • New legal name change
  • Hawaiian Miles name change

As per the Hawaiian Airlines name change policy, the fee for name change varies with the request type, such as -

Correction type

Fare difference

Applicable change fee (in USD)

First/middle/last names

No

150

Nickname to legal name

Yes

200

Inverted names

Yes

150

Adding middle names

Yes

200

Adding the last name

Yes

200

Legal name change

Yes

200

 

Final Thoughts

Most people might be disappointed and surprised by flight delays and cancellations. Some individuals may be aware of the necessary steps. If you were unaware of Hawaiian Airlines' cancellation policy for controllable or unforeseen delays and cancellations, the information above hopefully clarifies everything.

In case you still have any doubts, call the Hawaiian customer service staff anytime to fix the issue. You may also call +1-800-865-1848, where you can hire personal assistance if the Hawaiian experts cannot assist you.

Frequently Asked Questions

Q1. What are passengers' rights when a Hawaiian Airlines flight is delayed/cancelled?

In case of Hawaiian flight delay/cancellation, passengers have many rights that help them to take a move under Hawaiian Airlines cancellation policy. You may be eligible for Hawaiian Airlines flight reimbursements. You also have a right to care, including complimentary beverages, meals, and hotel accommodations. You may be entitled to reimbursement of up to $700, depending on how long the delay was.

Q2. Can I get a cancelled flight refund from Hawaiian Airlines?

When Hawaiian Airlines cancels your flight, you can request the Airline for a refund of the ticket price. According to EU law, the Airline must provide two options for you: Full flight cancellation refund Alternative flight If you can't find a suitable replacement flight, select the full flight refund option, which allows you to receive your money back in full within seven days.

Q3. How much does Hawaiian Airlines charge to correct or change the name?

According to the Hawaiian Airlines name change policy, the Airline charges 150 USD as a name correction fee. Conversely, to change the name, the Airline will charge 200 USD alongside the applicable fare difference.

Q4. How to change the name on the Hawaiian Airlines ticket?

You have two options online and offline for changing the name on your Hawaiian Airlines ticket. You must visit the official Hawaiian Airlines website for the online option. Enter your flight and personal details in the "My trips" section and edit your information. For offline methods, call the customer service staff at their reservation number.

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