Singapore Airlines Name Change Policy

Don’t worry! With this guide of Flying Rules, you will understand every element of Singapore Airlines name change policy. Plus, you will know under which scenarios you can make changes and what options you can use for name correction. We aim to educate you on the policy and make the process smooth and problem-free for you. 

Does Singapore Airlines Handle “Name Change” & “Name Correction” Differently?

Yes. Singapore Airlines manages “name change” and “name correction” differently. Let’s understand how!

1- Change Name On Singapore Airlines

By “name change”, the airline means a full name change or a transfer ticket.

• So, the Singapore Airlines name change policy states that no passenger can replace a passenger on the ticket. This indicates that ticket transfer is also not allowed, as tickets are non-transferable.
  • For example, “RACHEL HARRIS” wants to change the passenger name to “GABRIELLE WILLIAMS”. But it’s not possible with Singapore Airlines. So, Rachel has to cancel the reservation and rebook under the GABRIELLE name.

2- Name Correction On Singapore Ticket

As per the name correction guidelines, the following corrections on a ticket before departure are allowed.

• Minor name corrections due to silly typos or spelling mistakes.
  • For example, “ELINA TAYLOR” has mistakenly entered her name as "EINNA TAYLOR” on the ticket. So, she needs to correct the spelling mistake to avoid complications throughout your journey.
• Correct the suffix (Jr. to Sr.).
  • Suppose your name is “Jr. ADVERT JANE BROWN” on the passport. But, mentioned as “Sr. ADVERT JANE BROWN” on the booked ticket. So, you have to correct the suffix to match your passport/travel documents.
• Correction of a maiden/ married name. Plus, other small legal name corrections.
  • For instance, your maiden name is “KENNEDY LUNA ADAMS”. But, after marriage, it’s “KENNEDY LUNA THOMPOS”. So, make the changes accordingly for a smooth travel experience. 
• Add the middle name after booking.
  • If you forgot to add your middle name, “HAZEL GRACE JOHNSON,” on the ticket during booking. You still have the option to add it later.

Note: Submit your official IDs/legal documents whenever needed for verification.

What Will Happen If I Travel With A Mismatched Name On A Singapore Airlines Ticket?  

It surely affects your journey negatively if you travel with a name mismatch on your Singapore ticket. So, it’s crucial to change passenger name on Singapore Airlines ticket if it is not similar on the ticket and passport. Otherwise, you can face any of the following issues:

• Boarding denial at the airport: To avoid the boarding denial, make sure you have a similar name on your ticket and official IDs.
• Required rebooking/ticket reissuance: Sometimes, an incorrect name on the ticket possibly requires rebooking or ticket reissuance. Plus, you need to pay the Singapore Airlines name change fee and the difference in fare.
• Refuse carriage: In case your name on the ticket is not correct or doesn’t belong to you. It counted as disobeying the non-transferable ticket rule. So, the airline may refuse to allow you to travel due to safety reasons.
• Delays/issues at immigration/security checks: Your mismatched name on a Singapore ticket can also affect your immigration process or security checks at the airport.

What Terms & Conditions To Follow During A Name Change In Singapore Airlines?

Whether it’s about a Singapore Airline name change/correction, following the rules below is important.

• Your full name on the ticket must match the passport or government-issued ID.
• Once you board the flight, requesting a name change seems a waste of time. The airline doesn’t accept any change name on Singapore Airlines ticket requests once your journey starts.
• You can correct or fix up to three characters in your first, middle, or last name.
• Provide the legal documents if you want a legal name change because of divorce, marriage, adoption, etc.

How Can I Change Name On Singapore Airlines Ticket Smoothly?

Go through the sections given below to understand how you can request a name change or correction on a Singapore ticket. 

1- Singapore Airlines Change Name On Ticket Online

The process to initiate a Singapore Airlines change name on ticket online is easy. Here are the steps you need to follow:

• Open the official Singapore Airlines website.
• Tap on the “Manage Booking” section.
• Mention your six-digit booking confirmation code and last name
• Select the reservation on which you have to make a name correction.
• Now, tap on the correct option to change passenger name on Singapore Airlines.
• Enter your correct name in the provided space.
• Submit the supporting documents.
  • Minor Mistakes: If you request a minor name correction, you have to share your valid official IDs (such as a driver’s license or passport).
  • Change Name Due To Legal Reasons: For a legal name change (because of marriage, divorce, etc.), you need to share legal documents like court orders, divorce decree, or marriage certificate.
• Once done, pay the Singapore Airline name change fee or the difference in fare, if any.
• After completing the process, you’ll get the confirmation email at your valid email address.

2- Singapore Airlines Ticket Name Change Via Phone

Connect with the Singapore customer support staff at +1(833) 727-0118 or +1-800-506-7805 OTA to get assistance on the Singapore Airlines name change process.  After dialing the number-

• Listen to the IVR prompts attentively.
• Press on the correct option to connect with the airline executive.
• Foremost, explain to them the reason why and what type of name update you want.
• Share the accurate booking confirmation number, last name, and other requested details.
• Plus, share the valid documents to support the name change/correction request.
• Complete the process by paying the Singapore Airlines change name ticket fee or fare difference.  
• After completion of the process, the airline will update you via email.

3- Singapore Airlines Change Of Name At The Airport

Undoubtedly, it’s best to fix the name correction issue before arriving at the airport. But, to request a Singapore Airlines change name on ticket at the last minute, you can use this option.

• Arrive at your nearby airport and go to the Singapore Airlines counter.
• Tell them about the name error.
• Provide your reservation reference number and last name.
• Based on the name change type, sharing the official/travel documents is also essential.
• Once you complete the process, pay the Singapore Airlines ticket name change cost.
• Lastly, check the confirmation email on your valid email ID.

How Much Do I Need To Pay For Singapore Airlines Name Change On Ticket?

It’s quite interesting to know the recent updates on the Singapore Airlines name change cost. So, pay attention to the following points to get educated about the fee criteria:

• USD 50 (service fee) is charged by the airline if you request a name correction via phone or the official website.
• But, in their latest updates applied from 1 February 2025, it’s clear that you don’t have to pay the USD 50 for name corrections requested by trade partners.
• Plus, this criteria doesn’t apply to “non-eligible name correction requests” (complete name change, ticket transfer, or other corrections not included in eligible ones).
• To know more about the Singapore Airlines name change fee,
  • visit https://www.singaporeair.com/get-help/changesandrefunds.

                                    OR

• visit https://agent360.singaporeair.com/content/dam/agent360/web-assets/pdf/local/hk/SN114_Removal_of_Name_Correction_Fee_23Jan25.pdf?

NOTE: In case you booked your ticket through a travel agency/partner airline, you should connect with them for any name corrections or changes.

When Is Your Singapore Airlines Name Change Fee Waived?

Under the following scenarios, your Singapore Airlines name change cost may be waived:

• If your trip was influenced by Singapore Airlines (due to reasons like flight cancellation).
• You want the changes due to medical urgency. Plus, sharing valid documents is a must.
• If you are a student ticket holder, your name change fee gets waived only once. You have to make sure that changes are made for the first time. But you still have to pay the difference in fare.

TIP: To get more precise information, you can chat with Singapore Airlines via - https://www.singaporeair.com/en_UK/in/support/kris-the-chatbot/.

What If I Have Booked A Singapore Ticket Via A Travel Agent And Want A Name Correction?

Have you made a booking via a travel agent, and you want a name change on a Singapore Airlines ticket? Here is how you should handle it.

• Connect with your travel agent: Whenever you want name changes on the reservation made via a travel agent, you should contact them directly. It’s the primary and crucial step to connect with them, as the airline doesn’t approve the name correction request if the booking is made by a third-party travel agency.
• Provide required details: Once you connect with the travel agent, share your booking credentials with valid official IDs. Plus, tell them to correct/change your name on your behalf.
• Pay the fee: Normally, you have to pay a lower fee for minor name corrections. At the same time, fees for major name changes are based on different elements.

Singapore Airlines Name Correction Policy For Infants/Children

The name correction policy for infants is the same as that for adults on Singapore Airlines. But a few criteria should be known:

• Firstly, the infant should be under two (2) years old.
• Kids should be accompanied by their parents or an adult.
• Your infant cannot travel with the wrong name on the ticket. So, their name on the ticket must be correct and as per the passport or birth certificate.
• Coming to the name corrections cost. It's the same for all passengers, including infants, seniors, and adults.

NOTE: To make your and your infants journey smooth, go through our add infant to Singapore airlines policy page.

I Purchased A Singapore Ticket With The Wrong Name Order, What To Do Next?

You don’t need to worry if you have found a reversed name on your Singapore Airlines ticket. Singapore Airlines name change policy allows you to correct the incorrect order of your name on the ticket. For that, you can use the official website, customer support number, live chat (on the SQ app), etc. At last, you should check that your full name on the flight ticket matches your passport/official ID.

• A Reddit user shared their experience with the wrong name order on a Singapore Airlines ticket. But easily got it corrected via chat on the SQ app. Plus, she got the modified ticket within 2 hours once she/he requested.
  • You can read more here: (https://www.reddit.com/r/singaporeairlines/comments/1nhg4hn/wrong_name_order_when_booking/).

Tips To Follow For A Smooth Change Passenger Name On Singapore Airlines

The following tips will surely help you to change name on Singapore Airlines ticket smoothly and without any hassle.

• Whether the booking is made via an official website or a travel agency, you should check the name after booking.
• Once you spot any name error (minor or major), act instantly to avoid any fees or delays.
• As per the Singapore Airlines name change policy, your name on the ticket should match the official documents, like your passport.
• You can only fix minor name mistakes, including maiden name to married name. In case of a full name change, you have to cancel the ticket and rebook it.
• Be ready with your passport and official/travel documents.
• Make sure to initiate the Singapore Airlines change passenger name before check-in, as it’s not allowed after check-in.
• After changing name on your reservation, you can also explore Singapore seat upgrade policy by clicking the link.

Note: Flying Rules are intended to provide passengers with information regarding airline policies. Therefore, all information presented here is authentic and has been taken from official sources. Nonetheless, as a service provider, we strive to enhance your travel experience, regardless of the airline. Please take note that we at Flying Rules are not liable for the actions of the official airlines and will not be held accountable for them.